- Oracle (Albany, NY)
- …program. **Responsibilities** **What You Will Do** The primary focus of the Support Renewal Representative is to act as a customer liaison for all Premier ... online by customers as well as driving auto renewal and other customer automation. **Distinguishing Characteristics** Support Renewal Representative has at least… more
- Ryder System (Albany, NY)
- …Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor VOC results by account . Develop knowledge base ... clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Engagement Manager (CEM) position is responsible for the… more
- Wolters Kluwer (New York, NY)
- …and executed, and ongoing performance is managed. They work directly with Sales Account Managers to ensure that customer needs are identified and satisfied, ... escalated circumstances + Act and communicate professionally as a representative of the CE team + Respond quickly and...experience preferred + 5+ years of experience in SaaS-based customer success, account management, or a related… more
- TruGreen (Albany, NY)
- …billing information) into customer database accurately and timely. + Researches customer database for account and service history and information to resolve ... Overview** Receives inbound and makes outbound calls to resolve customer concerns in a timely and professional manner. Coordinates...& Working Conditions** The physical demands described here are representative of those that must be met by an… more
- Centrotherm (Waterford, NY)
- …experience in roles such as Customer Service Representative , Customer Operations Specialist, Inside Sales Support, Account Coordinator, or Order Entry ... Customer Support Specialist Waterford, NY (http://maps.google.com/maps?q=428+Hudson+River+RD+Waterford+NY+USA+12188) * Sales...and Work Environment The physical demands described here are representative of those that must be met by an… more
- Northeast Shared Services (Schenectady, NY)
- …2026 Schenectady, NY, US, 12308 Salary:17.08 - 25.61 SUMMARY The Shopper Experience Representative is responsible for providing world-class customer service in a ... customer communication center environment. This role involves handling customer inquiries, resolving issues, and delivering seamless support for a variety… more
- Solvay Bank (Syracuse, NY)
- …Banking, Business Online Banking, and reset passwords as needed. + Answers customer questions, researches account problems and generates changes to accounts ... workplace. Consider an exciting opportunity as part of our customer relations call center team. Customer Relations...Staff. Physical Demands: The physical demands described here are representative of those that must be met by an… more
- Enverus (New York, NY)
- Customer Success Manager - Financial Services Why YOU want this position The Customer Success Manager will champion the customer throughout the engagement ... software and solutions. Further, this role is focused on customer retention and driving our Net Promoter score to...individual will ensure that by using technology solutions, our Account Managers are focused on the right activities to… more
- Google (New York, NY)
- Customer Growth Associate, Google Customer Solutions (English) _corporate_fare_ Google _place_ San Francisco, CA, USA; New York, NY, USA **Early** Experience ... in English fluently in order to interact in this customer -facing sales role. + Ability to travel to the...opportunities where Google Ads can impact growth while tracking account growth and product adoption quarterly goals. Proactively communicate… more
- Ryder System (Albany, NY)
- …Functions** + Maintain regular and consistent contact with customers to meet customer requirements. Develop sales penetration plan. Segment account base by ... Understand and manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor CSI results by account . Develop knowledge base… more