- Justworks (New York, NY)
- …no simpler." Qualifications + Minimum of 2-4 years of professional experience in account management, relationship management, customer success, or a complex ... Customer Success Manager New York, New York Apply...level of professionalism and compassion when working with each account on sensitive matters + Other duties as needed… more
- Insight Global (New York, NY)
- …equipment Must have reliable Wifi Ramp is looking to hire foundational email and phone customer support operators to help support our customers as we scale. ... the world as their direct line of contact and support . You'll partner closely with our account ...2 years of experience supporting a technical product in customer support * Minimum 1 year of… more
- Pixalate, Inc. (New York, NY)
- …+ Managing the complete lifecycle of client accounts, including onboarding, training, customer support , subscription renewals and upsells, and quarterly business ... fields (or equivalent experience) + 2-3 years of experience in client-facing Customer Success, Technical Account Management, and/or Technical Sales roles at… more
- Impact Fire (Lynbrook, NY)
- …our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure clients across the country receive the same quality ... and two decades serving hundreds of national and regional account customers. Academy Fire offers unparalleled expertise in the...of multi-site fire and life safety protection. Through our customer service centers in New York and California, we… more
- TEKsystems (Buffalo, NY)
- …top-notch global company! HELPING PEOPLE - NO WEEKENDS - NORMAL Business Hours Skills Customer service, Call center, Customer support , data entry, benefits ... service call center, pension, inbound call, outbound calls Top Skills Details Customer service,Call center, Customer support Additional Skills &… more
- Coinbase (Albany, NY)
- … relationships that are essential to Coinbase achieving its mission. Using your customer support , operations, and team leadership skills you will play a ... Success Team, you will lead a specialized team of customer focused support analysts who own high...of 3 years of relevant experience in an enterprise customer / account management / advisory role… more
- Mastercard (New York, NY)
- …we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, ... businesses and governments realize their greatest potential._ **Title and Summary** Customer Success Manager - Spanish Speaker, Dynamic Yield Who is Mastercard?… more
- Wolters Kluwer (New York, NY)
- …filings, research, estimate creation, project management, or other items as assigned to support the team. + Resolve moderately complex customer issues and ... and verify customer orders and billing information. + Assist with account upgrades and changes. + Provide detailed product and service information. + Document… more
- PagerDuty (Albany, NY)
- …revenue retention, net revenue retention, executive engagement, adoption, professional services, support and PagerDuty University. + Drive customer retention and ... in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success,** you will be reporting to the Chief Customer Officer… more
- Tompkins Community Bank (Batavia, NY)
- …Banking and Treasury Management + Entrusted to approve execution of various customer transactions and override certain account restrictions + Coaches new ... conversations and chat service requests with the goal of providing excellent customer satisfaction and customer retention. Responsible for answering escalated… more