- Amazon (New York, NY)
- …Working with both the customer and various AWS teams including the Customer Account team, Service teams, Professional Services, Training and the partner ... to realize the vision and strategy created by the Customer Account team. CSMs also help customers...is achieved through the ownership of: - Adoption: To support customer business goals and to advance… more
- Omnicell (New York, NY)
- …Qualifications** + Bachelor's Degree + 5 years' experience managing customer or account relationships in SaaS solutions + 2 years' experience as a business ... meeting customer requirements. Provide direction and coordinate activities to support customer needs. Research, develop and communicate corrective actions… more
- Celestica (New York, NY)
- …we can meet those needs + Customer manufacturing and services site visit support + Develop and maintain an account Strategic Plans along with key ... and priorities on a daily basis. The General Manager 2 is responsible for the profitable growth and the...are also part of the total solution to the customer + Commercial mgmt. support (contracts, reconciliation… more
- Medtronic (New York, NY)
- …Operating in a remote, customer -facing capacity, you will deliver high-level customer support and strategic engagement across a broad portfolio of CAS ... you will work autonomously to build trust, enhance the customer experience, and support efficient, effective use...per week: Health, Dental and vision insurance, Health Savings Account , Healthcare Flexible Spending Account , Life insurance,… more
- Comcast (New York, NY)
- …will work with internal Engineering, Product, Solutions, Account Management, and Support teams to provide market feedback and customer requirements while ... the client; including, but not limited to risk management, communication plan, customer support guides, enablement guides, issue management, vendor management… more
- NTT America, Inc. (Albany, NY)
- … Engagements is responsible for managing the successful project delivery, pre-sales support and customer satisfaction to NTT Data Business Solutions Inc. ... project and account management skills are required. **Duties and Responsibilities:** ** Account Management and Pre-sales support ** + Go to person for region… more
- Acxiom (Albany, NY)
- …measurement templates and tools **QUALIFICATIONS** Required + 2 -4 years of Customer Success or Account Management experience in client-facing roles in ... The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice)...frameworks, ROI reports, adoption metrics, and executive dashboards + Support the account team in developing value… more
- Merck (Albany, NY)
- …to our Virology products. + Collaborate with Virology Sales organization, including Customer Team Leaders, Commercial Operations Directors, Account Managers, and ... **Job Description** The Customer Team Leader (CTL) plays a critical role...working, enterprise leadership skills, and core values. + Demonstrated account planning and management skills and strong collaboration with… more
- Amazon (New York, NY)
- …to deepen the merchant's engagement and adoption of our products. Post-Launch Customer Success Management: - Partner with Account Management team to ... development, realizing customer benefits, and successful program completion experience - 2 + years of customer -facing work, engaging with customer … more
- Dodge Construction Network (Albany, NY)
- …Experience, Knowledge and Skills_** + 2 + years of relevant sales, account management, or support experience supporting SaaS based software + Proficiency ... time-to-value + Build and maintainstrong relationships withfirst-yearcustomersto understandtheirneeds, provide support and ensure customer satisfaction + Driveongoingcustomer… more