- Celestica (Chicago, IL)
- …to, the following responsibilities: + Contract and commercial management + Account profitability and financial performance + Overall Customer Satisfaction ... transfers between sites **Ideal Experience** + Relevant experience in leading account engagements with responsibility for customer satisfaction, contract… more
- Acxiom (Springfield, IL)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement… more
- Merck (Springfield, IL)
- … customer accounts, coordinate with our Company's customer team ( Account Executives, Integrated Delivery System team, Solutions support teams, etc.) to ... or market. + Demonstrated strong ability to understand multiple interdependencies within an account , consider customer healthcare goals and needs, and maximize … more
- Coinbase (Springfield, IL)
- …and enterprise clients. * Minimum of 3 years of relevant experience in an enterprise customer / account management / advisory role in a fast paced environment. * ... platform - and with it, the future global financial system . To achieve our mission, we're seeking a very...expected and fully supported. As a Supervisor for the Customer Success Team, you will lead a specialized team… more
- Acxiom (Springfield, IL)
- …work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in ... The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice)...to optimize automated workflows and business processes + Recommend system integrations using connectors and APIs to ensure seamless… more
- Wolters Kluwer (Chicago, IL)
- …and executed and ongoing performance is managed. They work directly with Sales Major Account Managers to ensure that customer needs are identified and satisfied, ... ensuring the coordinated execution of tasks across a multi-disciplinary team ( Systems Implementation, Customer Support, Enterprise Support, Research & Analytics,… more
- Walgreens (Deerfield, IL)
- …is responsible for leading activities as determined by the Director of B2B Customer Success that are associated with account operations, client services, ... links between the Third Party Provider and data tracking systems to assure reported issues are properly captured, reported,...+ At least five (5) years' experience in B2B customer success or account management. + At… more
- Cancer IQ (Chicago, IL)
- …throughout the customer lifecycle. Our customers include hospitals and health systems that rely on our cancer risk assessment software to improve patient ... and design services that make it easy for health systems to use genetic information to get ahead of...a related field. + 3-5 years of experience in Customer Success, Account Management, or a related… more
- Lumen (Springfield, IL)
- …behaviors. **What We Look For in a Candidate** + Experience: 3+ years customer success or account management experience. + Education Level: Bachelor's Degree ... networking technologies, products, and features. + Technical Proficiency: Comfortable using CRM systems and other customer management tools. + Working knowledge… more
- Elkay (Downers Grove, IL)
- …duties as requested **SKILLS** + 3-5 years of experience in a Customer Service/ account management-related role, preferably supporting a specialized or technical ... Construction Products Customer Service Rep **_The Company_** Zurn Elkay Water...navigates and maintains data in the JD Edwards ERP system to obtain order specific information about order status,… more