- Comcast (Bellport, NY)
- …businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote ... best position Comcast Business Services in the marketplace. Retains customer base by delivering on the Comcast credo, ensuring...ideas. Be an active part of the Net Promoter System - a way of working that brings more… more
- Veralto (NY)
- …procedures to solve standard problems. **QUALIFICATIONS** + 3+ years' experience in Customer Success Management, SaaS Sales in Account Management or equivalent ... for individual users, hosted software services, and enterprise-wide national systems . We serve over 1,000 municipal, federal, state/provincial, hydropower, mining,… more
- Wolters Kluwer (Albany, NY)
- …a specific geography of states in the US + Partner closely with an assigned Account Manager to ensure customer retention/success and work together on new sales ... state of the art benefits documents, forms and compliance systems for benefits and pension professionals. Since 2010, ftwilliam.com...tech stack application + Work closely with the assigned Account Manager, Customer Service and Billing to… more
- Paychex (Rochester, NY)
- …potential. Overview Under a minimal level of guidance and direction, provides customer service for multiple Paychex products. Ensures good customer relations ... for process improvements + Demonstrates advanced skill level with systems and software packages, which may include HRIS, Salesforce,...Solving - Required + Organizational Skills - Required + Customer Inquiries - Required + Customer Support… more
- iHeartMedia (White Plains, NY)
- …Experienced technology sales person with SAS experience preferred. Knowledge of broadcast systems and media contacts. **What You'll Do:** This position will run a ... feedback and market dynamics. The role navigates complex challenges, ensures seamless customer experience, and supports the growth of allteam members. **What You'll… more
- M&T Bank (Nyack, NY)
- …Identify and escalate cases of suspected fraud. Resolve and accurately log all customer complaints in the appropriate system . Review, approve and help resolve ... jobholder to be adaptable to service any and all banking needs of the customer , inclusive of new account opening or loan origination, problem resolution, video… more
- M&T Bank (Monsey, NY)
- …Identify and escalate cases of suspected fraud. + Resolve and accurately log all customer complaints in the appropriate system . + Review, approve and help ... documenting interactions and appointments with customers using the appropriate system . + Adhere to applicable compliance/operational risk controls in...to service any and all banking needs of the customer , inclusive of new account opening or… more
- Everon (Long Island City, NY)
- …This position is responsible for scheduling install appointments, resolving customer issues, billing/invoicing review, and contract paperwork. May support warehouse ... + Responsible for creating work orders, providing status to customer and following up with technicians. + Confirm work...sales or service industry and working knowledge of ERP systems preferred + Proficient in Microsoft Office (Word, Excel… more
- WM (Albany, NY)
- …by using WM approved carriers.* Monitor and maintain shipment status via computer system .* Respond to customer complaints in a timely manner. Investigate and ... to minimize the overall impact to the company and customer , with approval by account manager.* Work with other supervisors/managers to coordinate services and… more
- Bausch + Lomb (Webster, NY)
- …competitive products + Utilize Salesforce.com CRM system to maintain accurate customer information and account progress continuum + Attend National and SVP ... time management skills + Ability to anticipate, understand, prioritize and meet customer needs + Familiarity with the mechanics of coordinating multiple [le health… more