- Wolters Kluwer (White Plains, NY)
- The Customer Success Associate ("CSA") - Account Manager is a member of the Account Services Department within CT's Business Licensing ("BL") Team. CSA is ... onboarding to have those orders set up in our system + Provide regular status updates to the ...system + Provide regular status updates to the customer for any pending projects/renewals + Expertly handle approximately… more
- NASCO (Albany, NY)
- …General knowledge of NASCO service offerings such as the Business Effectiveness Unit, Customer Account Services and Account implementations + Working ... provides Level II support to users of the NASCO system . The PAS handles less complex problems across assigned...customer support across one or a number of system areas on the NASCO processing system .… more
- DXC Technology (Albany, NY)
- …or equivalent combination of education and experience + 5-7 years of experience in Customer Success, Account Management, or a technical customer -facing role. ... DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring… more
- Takeda Pharmaceuticals (New York, NY)
- …strategic business objectives and align with emerging trends and changes within key customer segments or accounts. Prepare and present account business plans to ... and company brand strategy and tactics within the assigned customer segment, which may be Key Medical Policy, Operations,...within transplant and/or rare disease is highly preferred + Account -based sales (eg hospital, health system , infusion… more
- M&T Bank (Vestal, NY)
- …account services issues until resolution; complete and accurately log all customer complaints in the appropriate system . Transition identified sales ... (eg cash ordering, vault, ATM, and wire transfer activities). Process customer / account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA… more
- Ralliant (Albany, NY)
- …goals. + Report progress against forecasts, budgets, and sales targets using Customer Relationship Management (CRM) tools. + Align account management strategies ... for data center equipment OEMs. + Proven ability to grow key OEM account business and develop long-term customer relationships. + Experience with value-based… more
- Tompkins Community Bank (Attica, NY)
- …Agency retentions goals, create cross sell opportunities, upsell coverages, and identify account rounding opportunities within the current customer base. + ... management-utilizing TIA procedures, AMS, Image Right & all TIA systems + Utilize PL Rater when preparing quotes in...paper) for accuracy + Complete the billing procedure for account transactions + Answer incoming customer calls… more
- Emerson (Albany, NY)
- …by customers. + Deliver timely, effective support to ensure high levels of customer satisfaction. + ** Account Growth & Expansion** + Identify opportunities for ... customers maximize the value of OptimalPlus GO. Your technical expertise and customer -centric approach will ensure the successful implementation and adoption of our… more
- MSC Industrial Supply Co. (Syracuse, NY)
- …is a critical MSC role. The associate is located in a large strategic account (s) and supports the customer facility. This associate will be expected to ... meetings, strategic initiative projects, Lean/Six Sigma events. + Collaborates with the account team to maximize customer satisfaction and future projects +… more
- Interstate Waste Services, Inc. (Bronx, NY)
- …potential. + Maintainaccuraterecords of sales activities, customer interactions, and account updates in the CRM system . **Requirements and Qualifications:** ... Knowledge of sales techniques and strategies, with a focus on customer acquisition, account management and retention. + Familiarity with CRM software (eg,… more