- LinkedIn (New York, NY)
- …select days, as determined by the business needs of the team. We are looking for an Account Director to join our team as a trusted advisor and partner to our ... ** + Builds relationships with decision makers and stakeholders across a dedicated customer base + Drives customer decision making by achieving shared vision… more
- Dow Jones (New York, NY)
- …Will:** + Drive renewals, reduce churn and upsell where appropriate within assigned account base. + Act as a trusted advisor , maintain regular communication ... the Organization:** When you join Dow Jones, you become part of one of the most dynamic, creative and...account management + Proficiency in Salesforce or other customer success platforms **Our Benefits** + Comprehensive Healthcare Plans… more
- IQVIA (New York, NY)
- …brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide authenticated, ... We're looking for a strategic, client-focused leader to head our Account Management organization across IQVIA Digital. You'll oversee delivery across the… more
- ServiceNow, Inc. (New York, NY)
- …from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development ... product sales + Oversee client relationship mapping to the account team, orchestrating an account strategy across...resources, Partners and Marketing, etc.) + Be a trusted advisor to your customers by understanding their business and… more
- ServiceNow, Inc. (New York, NY)
- …from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development ... product sales + Oversee client relationship mapping to the account team, orchestrating an account strategy across...resources, Partners and Marketing, etc.) + Be a trusted advisor to your customers by understanding their business and… more
- Dow Jones (New York, NY)
- …verbal communication for documentation and training materials. + **3-5 years in Customer Success, Account Management, or similar client-facing roles** , ... the Role** When you join Dow Jones, you become part of one of the most dynamic, creative and...reduce churn and upsell where appropriate within the assigned account base of education customers. + Achieve individual revenue… more
- PagerDuty (Albany, NY)
- …+ A four year degree or equivalent. + Demonstrated ability to manage customer accounts in conjunction with sales organizations. Consistently delivering against ... Customer Success Management team acts as a Trusted Advisor to our customers, ultimately responsible for ensuring their... value realization. + Proven track record of trusted advisor to the C-suite in Enterprise accounts … more
- Amazon (New York, NY)
- …Key job responsibilities - Leading and directing the AWS customer account team. - Identifying and building trusted advisor relationships with key ... partner relationship with a strategic Life and Retirement Insurance customer . The Global Account Manager is responsible...and other forms of compensation may be provided as part of a total compensation package, in addition to… more
- Sprinklr (New York, NY)
- …in the form of new and enhanced products and integrations. **Responsibilities** + Technical advisor and represent the 'voice of the customer ' within Sprinklr to ... Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver...the client a few times a week.** The Technical Account Manager is a designated client resource responsible for… more
- NTT America, Inc. (Albany, NY)
- …individual contributor responsible for overseeing the success of the most critical and complex customer accounts . In this role, the Principal CSM acts as a ... trusted advisor to high-value enterprise clients, driving customer ...Track, analyze, and report on key metrics for assigned accounts , including customer satisfaction, retention rates, NPS,… more