- eightfold.ai (New York, NY)
- …growth story - Eightfold is the place to be! About the Role The Senior Customer Success Manager - Strategic role at Eightfold is responsible for our customers' ... to help our customers scale adoption and usage while achieving their goals. The Senior Customer Success Manager - Strategic will become a trusted advisor to help… more
- UKG (Albany, NY)
- …customer expectations and drive significant business growth. **About the Role:** The Enterprise Customer Account Manager will be focused on selling into ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...Enterprise Services and Distribution named accounts in an assigned geographic territory. This position requires… more
- NTT America, Inc. (Albany, NY)
- …is a skilled individual contributor responsible for supporting the success of important customer accounts , with a focus on operational excellence and customer ... and Insights** . Track, analyze, and report on key metrics for assigned accounts , including customer satisfaction, retention rates, NPS, and overall health. .… more
- Ryder System (Albany, NY)
- …clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Engagement Manager (CEM) position is responsible ... for the management of assigned accounts in the Business Unit (BU);...manage customer satisfaction perception. Conduct regularly scheduled customer reviews. Monitor VOC results by account .… more
- MongoDB (New York, NY)
- …to leadership on key signals within MongoDB Atlas that indicate healthy or unhealthy customer accounts ; as our product evolves, we'll need to be constantly ... Individuals in the Customer Success Manager role have a...candidate will have:** + 7+ years experience working in Customer Success, Account Management, Client Services or… more
- Ryder System (Albany, NY)
- …clicking here (http://ryder.com/job-applicant-privacy-policy) ._ **Job Description** : **Summary** The Customer Development Manager FMS position is responsible ... for the management of assigned accounts in the Business Unit (BU);...Maintain regular and consistent contact with customers to meet customer requirements. Develop sales penetration plan. Segment account… more
- LiveRamp (New York, NY)
- …on the forefront of rapidly evolving compliance and privacy requirements.** As a Customer Success Manager for Data Partnerships at LiveRamp, you will play ... stakeholders, including owning the QBR process for your assigned accounts . + Monitor, analyze, and forecast a customer...solutions. **You Have:** + 3-5 years Enterprise B2B SaaS Customer Success Management or Account Management experience,… more
- Brink's (New York, NY)
- …in the following: Boston, MA New York, New York Philadelphia, PA Job Summary: As a Customer Success Manager , you will be the primary point of contact for all ... customers as a single point of contact for all customer service needs, focusing on our key accounts...or related field. + 5+ years of experience in customer success, account management, or related roles.… more
- LiveRamp (New York, NY)
- …on the forefront of rapidly evolving compliance and privacy requirements.** As a Customer Success Manager for Technology Partnerships at LiveRamp, you will play ... enhancements and improvements. **You Have:** + 3-5 years Enterprise B2B SaaS Customer Success Management or Account Management experience, with specific emphasis… more
- Robert Half The Creative Group (New York, NY)
- Description We are looking for a dedicated Customer Success Manager to oversee and nurture a portfolio of client accounts in New York, New York. This role ... The ideal candidate will have a strong background in customer success and account management, with a...* Manage and grow a portfolio of 8-20 client accounts , ensuring long-term success and satisfaction. * Develop tailored… more