- Amazon (New York, NY)
- Description AWS is seeking a Senior Consultant, Marketing Technology & Customer Experience Transformation to join our Technology & Industry team. This role will ... focus on helping enterprise customers envision and drive end-to-end Customer 360, MarTech, Adtech, and customer experience...innovative AWS AI/ML skills while serving as a trusted advisor for internal and external customers. You'll develop and… more
- Amazon (New York, NY)
- …help define, launch and foster these nascent ideas into scalable products that drive customer success. Amazon Ads is seeking a leader to define, build, and execute ... the roadmap for our customer success. The Senior Customer Success Manager...effective working relationships with your customers; be a trusted advisor and a business advocate. * Deliver timely, accurate… more
- Confluent (Albany, NY)
- …the Skillbridge Program by the Department of Defense. **About the Role:** The Strategic Customer Success Manager (SCSM) will play a key role in driving customer ... Portfolio and product capabilities. They are passionate about building customer relationships and embody our core value of "...internally for prompt resolution + Act as a trusted advisor to develop and nurture customers to become strong… more
- Confluent (Albany, NY)
- …by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted technical advisor ... Confluent product suite. You will partner with others in Customer Solutions as well as cross-functional divisions such as...relationship management skills & industry experience to guide the customer on how they can best achieve their business… more
- Amazon (New York, NY)
- …relationships with team's Customers, along with internal stakeholders; be a trusted advisor and a business advocate. * Monitor Customer satisfaction survey ... to make long-term strategic impacts on customers and businesses? As a Manager, Customer Success Management on the Household Essentials team, you will lead a team… more
- Kyndryl (New York, NY)
- …+ 8+ years of experience managing sales process end-to-end + Proven experience building customer relationships and serving as a trusted advisor + 5+ years ... ready to take on an exciting challenge as an Customer Partner - Aerospace/Defense with Kyndryl? We're looking for...have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to… more
- Mastercard (New York, NY)
- …and governments realize their greatest potential._ **Title and Summary** VP Customer Success Loyalty Overview Mastercard's Consumer Acquisition & Engagement (CA&E) ... leading banks and merchants to enhance the value of customer interactions and drive higher engagement and profitability. Within...across a diverse client base. Serve as a trusted advisor to enterprise clients, helping them align their loyalty… more
- Google (New York, NY)
- …+ 6 years of experience with cloud native architecture in a customer -facing or support role. + Experience with cloud engineering, on-premise engineering, ... and penetration testing. + Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building out Greenfield… more
- Wolters Kluwer (Albany, NY)
- **About the Role:** As a Customer Success Lead, you will be recognized as a top expert in operational and administrative processes, handling the most complex and ... high-impact customer tasks within the organization. You will serve as...schedules and organizational objectives. + Act as a senior advisor for key clients, ensuring exceptional support. + Drive… more
- Thruway Fasteners, Inc. (North Tonawanda, NY)
- …has six branch locations across New York, Pennsylvania and Georgia. POSITION SUMMARY The Customer Service Support Lead is the day-to-day go to customer service ... up, expediting, sales orders and sales returns. Adept at handling all customer needs including: problem solving, time management skills, processing orders and… more