- Sprinklr (FL)
- …Like:** + Increased customer adoption and retention. + Renewals, upsells, and customer advocacy . + Recognition as a trusted industry advisor. **Why You'll ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- GE Vernova (Melbourne, FL)
- …short of exceptional. In this role, you'll be a champion of customer advocacy , providing top-notch training, professional services, and technical support. ... the path to more reliablale, affordable and sustainable energy, while helping our customer power economies and deliver the electricity that is vital to health,… more
- ServiceNow, Inc. (Orlando, FL)
- …**Cross-Functional Collaboration** : Influence and collaborate with teams across Customer Advocacy , the Transformation Office, Product, PR/Communications, ... automation, innovation, and growth. We're all about delivering delightful, secure customer and employee experiences that accelerate ServiceNow's journey to become… more
- Rocket Software (Tallahassee, FL)
- …and messaging + Manage the customer lifecycle journey points, including customer onboarding, feedback loops, advocacy , risk management and value campaigns + ... We are looking for an innovative, driven, and inspiring Customer Success leader that can help build out and...and lead our Sr. CSM group. As the Manager, Customer Success Management, you will lead a team of… more
- Humana (Tallahassee, FL)
- …+ Ability to connect meaningfully with customers to build emotional engagement and customer advocacy + Simplify complexity and integrate internal efforts to ... deliver an optimal customer experience + Easily adapt to learning new software/programs and follows call flow processes and procedures + You must be available and… more
- Primo Brands (Tampa, FL)
- …Drive customer engagement, retention, and growth strategies across the entire customer journey from acquisition to advocacy . + Own transactional and ... an annual bonus. **Location: Tampa, FL** Responsibilities We are seeking a ** Customer Lifecycle Manager** to manage and execute communication strategies to enhance … more
- Amazon (FL)
- …associates and support staff on Amazon Devices & Services, positively impacting the customer experience and indirectly impacting sales and advocacy metrics for ... rely heavily on influence without authority to drive project deliverables, improve brand advocacy , and improve the customer experience at retail stores. They… more
- Datavant (Tallahassee, FL)
- …(RWD) in clinical and commercial use cases + Contribute to a customer -centric culture through cross-functional collaboration and executive advocacy **You Will ... for healthcare. We are seeking an experienced Director of Customer Success to lead and grow a high-performing team...partner within your accounts. You'll manage a team of Customer Success professionals, coach for growth and execution, and… more
- Google (Miami, FL)
- …+ 10 years of experience with cloud native architecture in a customer -facing or support role. + Experience with cloud engineering, on-premise engineering, ... and pen testing. + Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building out Greenfield territories.… more
- GE Vernova (FL)
- **Job Description Summary** The Customer Success Manager will be responsible for managing and developing strong relationships with our existing contractual ... customers, while generating controls aftermarket services growth in the existing contractual customer base. The Customer Success Manager will be primary point of… more