- MUFG (New York, NY)
- …for self-service onboarding and maintenance of customers + Works with front-line and customer advocacy staff to ensure that feedback about the product experience ... leadership of user testing and focus groups. + Advocates for outstanding customer experiences. + Supports online product deployments. Related activities may include… more
- ServiceNow, Inc. (New York, NY)
- …sales organization. + Leverage strong relationships with executive sponsors, sourcing, and customer advocacy to facilitate alignment and speed Create Value ... to quickly establish trust-based relationships internally to get support for customer sales objectives + Strong leadership, problem solving, and decision-making… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …engage members into care. + Acting as a liaison for activity generated by Customer Advocacy (CAU), Customer Service (CS), Special Investigations Unit (SIU), ... Provider Relations (PR), or Sales & Marketing. + Ensuring all regulatory requirements are being met, such as NYS DOH, CMS, NCQA, and HEDIS, serving as internal auditor within the group. + Responsible for all aspects of the Case Management department functions… more
- Humana (Albany, NY)
- …+ Ability to connect meaningfully with customers to build emotional engagement and customer advocacy + Simplify complexity and integrate internal efforts to ... deliver an optimal customer experience + Easily adapt to learning new software/programs and follows call flow processes and procedures + You must be available and… more
- MUFG (New York, NY)
- …performance metrics, strategy decks and product presentations + Partner with front-line and customer advocacy staff to ensure that feedback about the product ... experience is obtained, analyzed, and utilized to drive product changes and enhancements. + Collaborate with internal technology, FinTechs, vendor management and risk management teams. + Actively ensures compliance with the Bank's Business Standards of Conduct… more
- Amazon (New York, NY)
- …for counseling AWS on a broad range of sustainability, regulatory advocacy , products regulatory compliance, health and safety, environmental, and trade issues ... compliance; and data center operations. You will support innovative AWS customer -facing sustainability programs as well as compliance with mandatory ESG reporting.… more
- City of New York (New York, NY)
- …12:00 pm - 8:00 pm late night shift weekly. - Training and/or experience in customer -service and advocacy preferred. - Ability to demonstrate a high level of ... assisting victims in understanding the criminal justice system, referring for advocacy and counseling services, and provides information regarding crime victims'… more
- New York State Civil Service (Syracuse, NY)
- …be substituted. Relevant Experience Required: 3 years of experience in business outreach, customer service advocacy , or related roles, with a proven track record ... in public communication and executing outreach strategies to enhance awareness. Experience assisting small businesses with growth or procurement services preferred. Knowledge Required: Strong presentation and facilitation skills, with the ability to engage,… more
- KeyBank (NY)
- …and service knowledge + Excellent organizational and time-management skills. + Strong customer service/ advocacy skills + Strong marketing and negotiation skills ... **Core Competencies** + All KeyBank employees are expected to demonstrate Key's Values and sustain proficiency in identified Leadership Competencies. **Travel** + Occasional travel to include overnight stay. COMPENSATION AND BENEFITS This position is eligible… more
- ITW (New York, NY)
- …Truck Solution sales and market share, recognizing and valuing diversity in customer needs. + **Product Advocacy :** Promote inclusivity through product trials ... of Miller Work Truck Solutions at national/local industry tradeshows and customer /end user events, fostering connections and relationships with a diverse audience.… more
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