- BronxCare Health System (Bronx, NY)
- …better understand her partners and to make the team more efficient. 8. PATIENT ADVOCACY - CUSTOMER SERVICE * Attitude - Presents to patients/customers with ... adhered to by Nursing Staff and all other disciplines. Responsibilities 1. CUSTOMER PATIENT FOCUS * Establish and maintain positive relationships with patients,… more
- Excellus BlueCross BlueShield (Rochester, NY)
- …day preferred where possible. Interacts with Operations, Enrollment and Billing, Customer Care, Claims, Advocacy , Clinical Operations, Medical Affairs and ... patterns and/or trends generated by external and internal action affecting customer satisfaction and consistently and independently recommends and initiates changes… more
- Molina Healthcare (NY)
- …EDUCATION:** High School diploma. **REQUIRED EXPERIENCE:** 2 years experience in customer service, consumer advocacy , and/or health care systems. Experience ... conducting intake, interviews, and/or research of consumer or provider issues. Excellent written and verbal communication skills to collaborate internally and externally with members, providers, team members, and manager. Basic understanding of managed… more
- Microsoft Corporation (New York, NY)
- …future problems from occurring and achieving more from their Microsoft investment. Advocacy and Customer Trust (ACT) delivers connected support experiences to ... **Overview** With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to… more
- Capital One (Albany, NY)
- …customer lifecycle, from the buyer's journey (discovery and lead gen) to the customer journey (education and advocacy ). We seek a visionary leader who ... Organic Growth - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even… more
- Dodge Construction Network (Albany, NY)
- …testimonials, reviews, case studies,total economic impact,and logo showcases + Partner with Customer Success to identify champions and build advocacy programs ... our products to the real-world success of our customers-driving conversion, retention, and advocacy across the buyer journey. This role is responsible for the full… more
- SAP (New York, NY)
- …and track metrics for continuous improvement. The office will also strengthen customer relationships through targeted outreach, advocacy programs, and feedback ... Finance & Quote-to-Cash Consumption Office to serve as a central accelerator for customer success the organization. This office will drive alignment with Customer… more
- Bayer (Manhattan, NY)
- …brand given its potential and lifecycle. The role will involve travel to customer meetings, industry trade shows, advocacy events, and corporate meetings. The ... influential / KOLs; * Up to 50% role as customer -facing time. **Regional Conventions:** * Coordinate and execute plans...plans as well as the marketing team's, providing key customer insight / intelligence; * Partner with sales consultants,… more
- Pixalate, Inc. (New York, NY)
- …positive customer success outcomes: retention, expansion, churn reduction, client advocacy , and account lifetime value + Ensure Pixalate product adoption, client ... Sr./Director of Customer Success Employment Type: Full Time Location: NYC.../ Cross-sells / Up-sells + Account health assessments + Advocacy Would you like to work at Pixalate? +… more
- Capital One (Albany, NY)
- Director, Strategic Customer Development - Business Cards & Payments (Remote-Eligible) **Director, Strategic Customer Development** **Level: Director** At ... efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are...We are seeking an accomplished, results-driven Director of Strategic Customer Development to lead and inspire a team focused… more