- Trellix (Harrisburg, PA)
- …engaged, loyal customer base. **_About the role:_** Create and execute a customer advocacy strategy that delivers meaningful customer experiences and ... you will lead our strategy to turn customers into advocates by encouraging customer interaction, collaboration, and advocacy . You will impact the business by… more
- GE Aerospace (Erie, PA)
- …including coordination of training, professional services, technical support, small upsells, and customer advocacy . + ** Customer Health** : Monitor and ... satisfaction, and ensuring value realization throughout the contract lifecycle. + ** Customer Advocacy ** : Build influential relationships with customers at… more
- ISC2 (Harrisburg, PA)
- …across all accounts. This role combines strategic leadership, operational oversight, and customer advocacy to drive measurable outcomes such as renewals, exam ... member organization for cybersecurity professionals, our core values - Integrity, Advocacy , Commitment, Diversity, Equity & Inclusion and Excellence - drive… more
- UGI Corporation (Frazer, PA)
- …with multiple departments to ensure timely and effective resolutions. Key Characteristics: * Customer Advocacy - Genuine commitment to customer satisfaction ... Customer Support Tactical Team Specialist (Frazer, PA) Location:...across the United States. Posting Job Summary (Purpose): A Customer Support Tactical Team Specialist serves as a critical… more
- NTT America, Inc. (Harrisburg, PA)
- …capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** + Act as the primary ... or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic...overseeing the success of the most critical and complex customer accounts. In this role, the Principal CSM acts… more
- Wolters Kluwer (Harrisburg, PA)
- …Client Management: Proficiency in nurturing and maintaining deep client relationships, customer advocacy , and engagement within post-sales or professional ... **Permanent remote role. Candidate can be located anywhere in the US** The Customer Success Advisor is responsible for building and maintaining post sales strategic… more
- Citizens (Pittsburgh, PA)
- …Proven leadership and influence across cross-functional teams. Deep commitment to customer advocacy and experience improvement. Solid understanding of banking ... complaints. This role is pivotal in identifying systemic issues, enhancing customer experience, and reducing operational and regulatory risk. The ideal candidate… more
- Oracle (Harrisburg, PA)
- …be responsible for developing and executing programs that position OCI's value, foster customer advocacy , and grow OCI's reputation as a trusted cloud partner. ... and market positioning; ensure consistency across all communication channels. + ** Customer Advocacy ** - Identify, nurture, and manage relationships with… more
- EDB (Harrisburg, PA)
- …reinforce EDB's leadership in the open source and Sovereign Data and AI market. + ** Customer Advocacy :** Champion customer advocacy , ensuring the voice ... Management:** Foster deep, trusted executive relationships (C-suite level) across customer organizations, driving thought leadership and positioning EDB as the… more
- Oracle (Harrisburg, PA)
- …and major event narratives with compelling content and visuals. **6. Analyst Relations & Customer Advocacy ** + Contribute directly to shape and respond to key ... customer story nominations and reference programs in partnership with various customer advocacy teams. **7. Metrics, Feedback, and Iteration** + Measure… more