- Guardian Life (Bethlehem, PA)
- …goals, while ensuring the customer experience meets standards set by the Customer Advocacy Center of Excellence.** **Why This Role Matters:** **This is a ... usability studies, and data/AI standards into product requirements to ensure a customer driven, high impact, and compliant design. You will define and maintain… more
- UPMC (Pittsburgh, PA)
- …orientation and training for associates (respect, simplicity, integrity, inventiveness and customer services advocacy .) + Prioritize work assignments as needed ... and/or utilization review processes. + Assess and respond to organizational and customer needs with innovative programs to ensure customer satisfaction. +… more
- TAIT Towers (Lititz, PA)
- …Demonstrates passion for the role and his/her/their contribution to the company and customer success. + ** Advocacy ** - Actively advocates on behalf of the ... company and the customer . + **Work Ethic** - Possesses a strong willingness to work hard and sometimes long hours to get the job done. Has a track record of working… more
- Microsoft Corporation (Malvern, PA)
- …future problems from occurring and achieving more from their Microsoft investment. Advocacy and Customer Trust (ACT) delivers connected support experiences to ... **Overview** With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to… more
- Capital One (Harrisburg, PA)
- …customer lifecycle, from the buyer's journey (discovery and lead gen) to the customer journey (education and advocacy ). We seek a visionary leader who ... Organic Growth - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even… more
- Dodge Construction Network (Harrisburg, PA)
- …testimonials, reviews, case studies,total economic impact,and logo showcases + Partner with Customer Success to identify champions and build advocacy programs ... our products to the real-world success of our customers-driving conversion, retention, and advocacy across the buyer journey. This role is responsible for the full… more
- J&J Family of Companies (Horsham, PA)
- …of congresses and conventions across the Oncology Franchise, ensuring a world-class customer experience and supporting health policy advocacy . You'll collaborate ... + Identify barriers and drive solutions for seamless execution. ** Customer Experience Innovation** + Champion industry-leading practices to deliver impactful… more
- Capital One (Harrisburg, PA)
- Director, Strategic Customer Development - Business Cards & Payments (Remote-Eligible) **Director, Strategic Customer Development** **Level: Director** At ... efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are...We are seeking an accomplished, results-driven Director of Strategic Customer Development to lead and inspire a team focused… more
- UKG (Harrisburg, PA)
- …adoption, and advocacy . Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX) Analyst to join our newly formed ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...matters-and so do you. About the CXI Team The Customer Experience Intelligence team serves as both a growth… more
- ISC2 (Harrisburg, PA)
- …member organization for cybersecurity professionals, our core values - Integrity, Advocacy , Commitment, Diversity, Equity & Inclusion and Excellence - drive ... that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer satisfaction,… more