- M&T Bank (Williamsville, NY)
- …Quality Assurance Manager , you will lead a high-impact team within our Customer Advocacy division, focusing on the most critical and escalated customer ... Excellence:** Identify trends, recommend improvements, and implement solutions that elevate customer advocacy and reduce risk. + **Collaborate Across… more
- Planned Parenthood of Greater New York (Schenectady, NY)
- POSITION SUMMARY The Advocacy & Prevention Specialist is responsible for assisting survivors in dealing with the immediate and long-term impact of victimization, as ... RESPONSIBILITIES DIRECT SERVICES (50%) . Provide crisis intervention, emotional support and advocacy services to sexual assault survivors and victims of crime as… more
- Ivalua (New York, NY)
- Customer Success Manager (New York, NY...report client status to all organizational levels. + Product Advocacy & Feedback: Act as the Ivalua client advocate ... In this context of fast growth we are looking for a proactive and motivated Customer Success Manager to join our growing team in New York. ROLE: As a Customer… more
- NTT America, Inc. (Albany, NY)
- …capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** . Act as the primary ... Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for supporting the… more
- Amazon (New York, NY)
- …such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the ... investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Success Specialist Manager you will be responsible for helping guide AWS customers… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, curious ... of our product, data, and our customers' business goals. We are customer -obsessed and thrive on turning challenges into long-term success. About the Role… more
- American Express (New York, NY)
- …and together, you will help us define the future of American Express. The Team Manager role is to ensure we provide and deliver value for our partners, to propel ... in nurturing a proactive & targeted engagement model and advocacy across our book of business. This helps sustain...the standard of hospitality through retention, voice of the customer , and value-add efforts. Team Managers balance their time… more
- RiseBoro Homecare Inc. (Brooklyn, NY)
- …the general supervision of the Supportive Housing Programs Supervisor, the Case Manager at Bethany Senior Terraces is responsible for providing ongoing support ... services for frail elderly tenants exiting shelters into permanent affordable housing. The Case Manager will be part of a team that connects tenants to the health… more
- Lundbeck (White Plains, NY)
- Multi-Specialty Area Sales Manager - Upstate Requisition ID: 7230 Location: White Plains, NY, US **Territory: Upstate - Multi-Specialty** Target area for territory ... on our journey of growth! As an Area Sales Manager (ASM) you will be responsible for leading, developing,...that are valuable to the area's business (eg KOLs, advocacy , P&T committee, etc.) + Actively seeks to discover… more
- Capital One (Albany, NY)
- … customer lifecycle, from the buyer's journey (lead generation) through to the customer journey ( advocacy ). We seek a leader who thrives on collaboration, ... Senior Manager , Product Management (Enterprise Website) - Capital One...Customer Lifecycle, including strategies for acquisition, retention, and advocacy . + Deep understanding of CMS and martech platforms… more