- Vistra (Irving, TX)
- …markets and across all brands. This role is responsible for assisting the Sr. Manager , Customer Advocacy Services in delivering on established public ... contribution tax letters *Coordinate and support on-site agency education events and customer intake events *Manage Customer Advocacy Services promotional… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior ... customer issues, ensuring timely and satisfactory outcomes. Customer Advocacy + Act as the voice of ... service issues, ensuring effective resolution through problem-solving, empathy, and proactive communication. Customer Advocacy & Voice of the Customer (VoC)… more
- NTT America, Inc. (Austin, TX)
- …capitalize on opportunities for optimization, growth, and innovation in service delivery. ** Customer Advocacy and Escalation Management** . Act as the primary ... Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible for supporting the… more
- Apple Roofing (Plano, TX)
- …people first, making it easy, and doing the right thing. Role Overview The Customer Service Manager (CSM) is a key customer -facing and revenue-driving ... it to Apple Roofing through project completion. This position blends customer service excellence with a consultative sales approach-educating homeowners, building… more
- ISC2 (Austin, TX)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... member organization for cybersecurity professionals, our core values - Integrity, Advocacy , Commitment, Diversity, Equity & Inclusion and Excellence - drive… more
- Palo Alto Networks (Plano, TX)
- …improvements + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines ... and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving complex customer issues,… more
- Genentech (Fort Worth, TX)
- **The Position** **Neurological Rare Disease Account Manager (NRD-AM) - Texoma Ecosystem** Rare Diseases are common in neurology and due to the prevalence of ... in their treatment and with their communities via local advocacy chapters where they often attend meetings and events...on this journey, we are seeking to build strong, customer -focused teams who will represent Genentech with integrity. **The… more
- Capital One (Austin, TX)
- … customer lifecycle, from the buyer's journey (lead generation) through to the customer journey ( advocacy ). We seek a leader who thrives on collaboration, ... Senior Manager , Product Management (Enterprise Website) - Capital One...Customer Lifecycle, including strategies for acquisition, retention, and advocacy . + Deep understanding of CMS and martech platforms… more
- Oracle (Austin, TX)
- …be responsible for developing and executing programs that position OCI's value, foster customer advocacy , and grow OCI's reputation as a trusted cloud partner. ... and market positioning; ensure consistency across all communication channels. + ** Customer Advocacy ** - Identify, nurture, and manage relationships with… more
- Humana (Austin, TX)
- …and oversees member assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual's comprehensive ... planning for beneficiaries receiving services under the TRICARE program. The Care Manager , Telephonic Behavioral Health 2 (Focus on Retirees) serves as a primary… more