- ServiceNow, Inc. (Santa Clara, CA)
- …as we pursue our purpose to make the world work better for everyone. **The Customer Advocacy Excellence Manager** will partner closely with the Director of ... engage with customers and executives. **This role has two core pillars** **1. Customer Advocacy Excellence Leadership** Support the development of an advocacy… more
- Intuit (San Diego, CA)
- …and Continuous Improvement team, responsible for embedding a culture of data-driven quality , coaching excellence, and customer obsession across Intuit's ... Management System (QMS) strategy that drives measurable improvements in Service Quality , customer outcomes, and business performance. You will work closely… more
- Intuit (Mountain View, CA)
- …operations, enhancing efficiency and support quality . + **Champion a culture of customer and expert advocacy ** , driving a mindset of excellence and ... customer and expert experience excellence, driving partner teams to deliver high- quality outcomes that resolve customer issues, drive satisfaction, and… more
- HD Supply (Santee, CA)
- …are consistent with overall business unit and company objectives. Oversee training and quality metrics of a multi-site customer care organization. Identify and ... customer experiences and implements training and programs to improve customer experiences. Develops and manages world class quality assurance aspects… more
- Otsuka America Pharmaceutical Inc. (Sacramento, CA)
- …supporting identification for evidence generation needs, and collaboration with patient advocacy and policy teams to ensure strategy reflects patient perspectives. ... The Director is responsible for medical customer engagement, including the hiring, development, coaching, and strategic deployment of the Rare Disease MSLs… more
- Intuit (San Diego, CA)
- …operations, enhancing efficiency and support quality . + Champion a culture of customer and expert advocacy , driving a mindset of excellence and ownership ... **Overview** Join our Customer Success organization as a Group Manager of...of Partners and Intuit experts, with accountability for experience quality , efficiency, and alignment to our business goals. As… more
- Deloitte (Los Angeles, CA)
- …ensuring high- quality , lean designs and implementations. Technical Leadership and Advocacy : Serve as the technical advocate for products and engineering teams, ... evolutionary releases (eg, alpha, beta, MVP). Ensure proper planning, code integrity, quality , alignment with customer goals, architecture designs, and NFRs.… more
- Ventura County (Ventura, CA)
- …annual temperature of 74 degrees. The beauty and weather combined with a wonderful quality of life are among the many reasons our residents choose to call Ventura ... in capitalizing on opportunities to modernize fiscal processes and tools; mentor and coach fiscal staff to ensure all bring their best efforts and ideas forward… more
- HUB International (Fresno, CA)
- …the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing ... to established project plans and all client deliverables meet quality standards. + Facilitates client introduction and coordinates with...in meeting clients' needs. + Ability to respond to customer needs, solicit customer feedback to improve… more
- HUB International (San Francisco, CA)
- …the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing ... The AE is accountable for the competence, timeliness, and quality of all deliverables to the client. * Conduct...within the insurance industry * Ability to respond to customer needs, solicit customer feedback to improve… more