- Pixalate, Inc. (New York, NY)
- …positive customer success outcomes: retention, expansion, churn reduction, client advocacy , and account lifetime value + Ensure Pixalate product adoption, client ... Sr./Director of Customer Success Employment Type: Full Time Location: NYC.../ Cross-sells / Up-sells + Account health assessments + Advocacy Would you like to work at Pixalate? +… more
- DoorDash (New York, NY)
- About the Team The Customer Success team at SevenRooms is the heartbeat of our customers. We're a diverse, global group of empathetic relationship builders, ... About the Role In this role, you'll lead a team of Customer Success Managers who work...mitigate churn risks through timely, data-driven interventions. + Product Advocacy . Maintain deep product knowledge to ensure CSMs can… more
- National Safety Council (Syracuse, NY)
- …or process other routine transactions. + Consistently promote self-service options and customer engagement to meet team goals. + Proactively and swiftly ... 2 years of relevant customer service or call center experience. + Strong customer service and team orientation. + Data entry accuracy and integrity. +… more
- Google (New York, NY)
- …+ 10 years of experience with cloud native architecture in a customer -facing or support role. + Experience with cloud engineering, on-premise engineering, ... and penetration testing. + Experience prospecting, and building and maintaining customer relationships from scratch, with excitement for building out Greenfield… more
- Acxiom (Albany, NY)
- The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer success… more
- Datavant (Albany, NY)
- …care. By joining Datavant today, you're stepping onto a high-performing, values-driven team . Together, we're rising to the challenge of tackling some of healthcare's ... realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business… more
- Sprinklr (NY)
- …the ground up to enable a brand's digital transformation. Its platform provides every customer -facing team with the ability to reach, engage, and listen to ... Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management… more
- Google (New York, NY)
- …experience. + 10 years of experience with cloud native architecture in a customer -facing or support role. + Experience with frameworks for learning (eg, Jax, Ray, ... listen and deliver what is most helpful for the customer . You assist fellow sales Googlers by problem-solving key...to multiply your impact and the impact of the team as a whole. You will be a part… more
- Google (New York, NY)
- …experience. + 6 years of experience with cloud native architecture in a customer -facing or support role. + Experience engaging with, and presenting to, technical ... listen and deliver what is most helpful for the customer . You assist fellow sales Googlers by problem-solving key...and identifying innovative ways to multiply impact of the team as a whole. Google Cloud accelerates every organization's… more
- Acxiom (Albany, NY)
- The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... the client's business objectives and proactively manage client and consulting team expectations around value delivery timelines **Problem Solver & Success Advocate**… more