- Wells Fargo (San Antonio, TX)
- …Escalations Representative as part of Consumer and Small Business Banking as part of the Customer Advocacy Group. Learn more about our career areas and lines of ... and classify risks appropriately in case management system to ensure customer issues are addressed while maintaining compliance with internal company requirements… more
- Univision Communications, Inc (Dallas, TX)
- …in the rapidly changing political advertising environment, the TelevisaUnivision Political and Advocacy team has embarked on an ambitious and exciting mission ... them with Hispanic voters. The Director of Political and Advocacy Sales will play a key role in driving...Sales will play a key role in driving the team 's sales initiatives and revenue growth across all TelevisaUnivision… more
- Trellix (Austin, TX)
- …engaged, loyal customer base. **_About the role:_** Create and execute a customer advocacy strategy that delivers meaningful customer experiences and ... **_Role Overview:_** As a senior leader of the marketing team , reporting to the VP of Marketing & GTM,...our strategy to turn customers into advocates by encouraging customer interaction, collaboration, and advocacy . You will… more
- Amazon (Dallas, TX)
- …- Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption ... risks or adoption barriers to customer business value realization. - Drive customer advocacy through success story documentation and advocacy program… more
- ISC2 (Austin, TX)
- …strong collaborative mindset and approach to balance customer advocacy (external stakeholders) with cross-functional team collaboration (internal ... member organization for cybersecurity professionals, our core values - Integrity, Advocacy , Commitment, Diversity, Equity & Inclusion and Excellence - drive… more
- Amazon (Dallas, TX)
- …- Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs. Adoption program development: - As an adoption ... programs through respective service domain teams and partner success team . - Engage with customer employee personas...to customer business value realization. - Drive customer advocacy through success story documentation and… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- …+ Oversee resolution of escalated customer issues, ensuring timely and satisfactory outcomes. Customer Advocacy + Act as the voice of the customer within ... service issues, ensuring effective resolution through problem-solving, empathy, and proactive communication. Customer Advocacy & Voice of the Customer (VoC)… more
- EDB (Austin, TX)
- …reinforce EDB's leadership in the open source and Sovereign Data and AI market. + ** Customer Advocacy :** Champion customer advocacy , ensuring the voice ... platform company. We are seeking an exceptional, results-oriented VP, Strategic Pursuit Team (SPT) to personally drive and secure the company's largest, most… more
- HD Supply (New Braunfels, TX)
- …Identify and create training materials to support business objectives. Manage the customer escalation problem resolution team and processes. **Major Tasks, ... the customer care organization. Leads ongoing cross-functional customer issue escalation team . + Develops and...to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the… more
- Wolters Kluwer (Coppell, TX)
- …and updates. * Leadership: Ability to provide guidance and mentorship to peers. * Customer Advocacy : Promote customer interests within the organization. * ... our customer success strategy by overseeing more advanced customer interactions and contributing to team objectives. You will act as a key point of contact… more