- Amazon (Austin, TX)
- …adoption. Orchestrate executive alignment and stakeholder buy-in for adoption initiatives and customer advocacy programs focused on maximizing customer ... adoption barriers that could impact business value realization. Drive customer advocacy through success story documentation and...to identify opportunities for product enhancements that better meet customer needs. About the team Why AWS?… more
- SpaceX (Bastrop, TX)
- …constellation, will deliver low-latency broadband internet worldwide. As a member of the Starlink customer support team , you will lead the team that ... Bastrop, TX and is responsible for the global Enterprise Customer Success team . RESPONSIBILITIES: + Strategy +...their voice. + Define key metrics to measure aviation customer satisfaction, loyalty, and advocacy . + Regularly… more
- TEKsystems (San Antonio, TX)
- …and timely follow-up. Why Join this financial institute: + Be part of a mission-driven team focused on customer advocacy + Flexible hybrid work schedule + ... Services Representative (Escalations Specialist), you will own the end-to-end resolution of customer complaints. Each case is assigned through a pipeline system and… more
- Palo Alto Networks (Plano, TX)
- …improvements + Exceptional problem-solving and crisis management skills, focusing on customer advocacy and improving service response and resolution timelines ... annual performance reviews, providing actionable feedback and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement:… more
- Sage (Austin, TX)
- Customer Success Manager Job Description: The primary role of the Customer Success Manager is to help our customers achieve their business goals through using ... and growing their business relationship with Inventory Planner. The Customer Success Manager will be a strongly self-motivated and...and can effectively interact with the wider Inventory Planner team . The role reports to the Senior Director of… more
- Boehringer Ingelheim (San Antonio, TX)
- …Business Director and in partnership with cross functional Franchise colleagues, the Customer Engagement Specialist will maximize net portfolio sales and build brand ... advocacy with targeted customers primarily through digital first multichannel...management (Business Managers & Directors), Regional Marketers/Analysts, Business Transformation/Cx team , Digital Center of Excellence, franchise brand marketers and… more
- Acxiom (Austin, TX)
- The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer success… more
- Datavant (Austin, TX)
- …care. By joining Datavant today, you're stepping onto a high-performing, values-driven team . Together, we're rising to the challenge of tackling some of healthcare's ... realize our bold vision for healthcare. We are looking for an experienced Customer Success pro who thrives in an entrepreneurial environment. Given our SaaS business… more
- Google (Austin, TX)
- …+ 6 years of experience with cloud native architecture in a customer -facing or support role. + Experience with cloud engineering, on-premise engineering, ... startup ecosystem. + Experience prospecting, and building and maintaining new customer relationships from scratch, with excitement for building out Greenfield… more
- WALTLabs.io (Spring, TX)
- …+ Technical Leadership: + Provide deep technical expertise to support customer engagements, including technology advocacy , product and solution briefings, ... As a Customer Engineer, you will be a key player...+ Share knowledge and best practices with the broader team and contribute to the development of internal tools… more