• Escalation Manager

    Confluent (Harrisburg, PA)
    …format. + Ensure the customer 's voice is heard throughout the escalation process. Advocate for the customer by speaking up where necessary. + Set correct ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $95.1K - $111.8K * Offers Equity _At… more
    Confluent (07/12/25)
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  • Principal Enterprise Account Manager, AWS…

    Amazon (Pittsburgh, PA)
    …to ensure customer success - Act as a trusted advisor and advocate within the customer 's organization, from developers to senior leadership - Develop ... Principal Account Leader for one of the most important customer relationships in our global games business. This ...customer relationships in our global games business. This customer is a leading developer and publisher of some… more
    Amazon (05/21/25)
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  • Regional Director, Field Operations - East

    EchoStar (Montgomeryville, PA)
    …programs. + Customer Advocacy & Satisfaction: Act as the ultimate advocate for the customer , ensuring regional teams consistently deliver exceptional service ... field organization to achieve critical business objectives and deliver an unparalleled customer experience. This role is ideal for a dynamic, results-driven leader… more
    EchoStar (07/31/25)
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  • Sr. Account Executive, Owner Direct

    Carrier (Pittsburgh, PA)
    …with external customers and internal staff to deliver quality results and ensure customer satisfaction. + Act as customers' advocate . **Basic Qualifications** + ... we have a world-class, diverse workforce that puts the customer at the center of everything we do. For...will be crucial to the business by expanding ALC's customer base and working to exceed sales targets. We… more
    Carrier (07/02/25)
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  • Expert Consultant - Solution Customer

    Acxiom (Harrisburg, PA)
    The Expert Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success, ensuring ... team expectations around value delivery timelines **Problem Solver & Success Advocate ** + Proven experience using structured, disciplined approaches to solving… more
    Acxiom (07/29/25)
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  • Customer Success Manager

    GE Vernova (PA)
    …the path to more reliablale, affordable and sustainable energy, while helping our customer power economies and deliver the electricity that is vital to health, ... safety, security and improved quality of life. As a Customer Success Manager (CSM) at GE Vernova, you will...utility and energy clients by serving as the primary advocate and a central point of contact between the… more
    GE Vernova (08/02/25)
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  • Manager, Customer Success, Contract…

    West Pharmaceutical Services (Exton, PA)
    Manager, Customer Success, Contract Manufacturing Requisition ID: 70916 Date: Jul 30, 2025 Location: Exton, Pennsylvania, US Department: Customer Service ... by effectively managing the customers' needs to create a differentiated customer experience. Within this function the individual is responsible for providing… more
    West Pharmaceutical Services (07/31/25)
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  • Customer Success Manager- East Coast

    Proofpoint (Philadelphia, PA)
    …BELIEVE in what they're doing! _We're committed to bringing passion and customer focus to the business._ Corporate Overview Proofpoint is a leading cybersecurity ... leader in next-generation cybersecurity. Protection Starts with People. Proofpoint. The Role - Customer Success Manager The Customer Success Manager is to ensure… more
    Proofpoint (07/22/25)
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  • VP, Customer Success

    Forrester (Philadelphia, PA)
    …by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build ... an extraordinary future. **About This Role:** As Vice President, Customer Success, the successful candidate is responsible for managing aspects of the postsale … more
    Forrester (06/18/25)
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  • Expert Consultant - Customer Success…

    Acxiom (Harrisburg, PA)
    The Expert Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer success… more
    Acxiom (08/02/25)
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