- Confluent (Sacramento, CA)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Wolters Kluwer (Sacramento, CA)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer...the account relationship, user satisfaction, or sales opportunities. + Lead coordination efforts between clients and internal teams to… more
- PagerDuty (San Francisco, CA)
- …achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage with customers to ... customer lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing… more
- Fortive Corporation (CA)
- Job Description POSITION SUMMARY The Customer Success Manager is tasked with leading proactive customer engagements, fostering exceptional customer lifetime ... the CSM to act as a trusted advisor, conducting regular cadence calls, customer onsite visits, annual business reviews, and tailored customer success plans.… more
- Intuit (San Diego, CA)
- …data-driven, technology- lead operations and a distributed professional workforce. The Customer Success team is executing on key company-wide initiatives to help ... experiences and defining requirements. + Leverage internal networks to advocate and analyze the customer and expert...deliver solutions that will have a broad impact on customer retention. + Lead and align cross-functional… more
- Intuit (Mountain View, CA)
- …support configurations, leveraging both AI and human expertise. + Manage and lead customer -facing support teams in identifying and prioritizing customer ... teams to refine product offerings, policies, and communications. + Advocate for change and propose solutions in alignment with...Marketing and Sales leaders to drive growth. You will lead a " customer -first" culture and mindset throughout… more
- Intuit (San Diego, CA)
- …feedback, understand pain points, and translate insights into action. + Act as a customer advocate to ensure voice-of- customer is integrated into product and ... **About the Role** We're looking for a **highly technical, customer -obsessed Senior Manager** to lead a team at the forefront of our **Intuit Enterprise… more
- NTT America, Inc. (Sacramento, CA)
- …and share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead by example in ... 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual contributor… more
- Rubrik (Sacramento, CA)
- …for a select group of Enterprise Accounts at Rubrik. He/She works as the driver, customer advocate , and primary point of contact between Rubrik and the select ... need** **:** + Competent, Knowledgeable, and Confident - Able to coordinate and lead required resources to address customer 's requirements. + Passionate about… more
- Google (Sunnyvale, CA)
- Senior Customer Reliability Engineer, Reliability Incident Management _corporate_fare_ Google _place_ New York, NY, USA; Austin, TX, USA; +2 more; +1 more **Mid** ... experience + 9 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (eg, hardware, software, application,… more