- Wolters Kluwer (Tallahassee, FL)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer...the account relationship, user satisfaction, or sales opportunities. + Lead coordination efforts between clients and internal teams to… more
- PagerDuty (Tallahassee, FL)
- …achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage with customers to ... customer lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing… more
- GE Aerospace (Clearwater, FL)
- …disciplines and end-user groups within airlines across the region. You will lead structured customer engagement cadences, driving positive outcomes such as ... support, small upsells, and customer advocacy. + ** Customer Health** : Monitor and lead the...relationships with customers at all levels, acting as their advocate within GE Aerospace's SaaS business segment. + **System… more
- Wolters Kluwer (Tampa, FL)
- …based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team supporting our SaaS ... of scalable customer success processes for enhanced customer experience that lead to customer... Lifetime Value (CLV) and ensure continuous improvement. + Advocate for customer requirements in product development… more
- NTT America, Inc. (Tallahassee, FL)
- …and share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead by example in ... 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual contributor… more
- Rubrik (Tallahassee, FL)
- …for a select group of Enterprise Accounts at Rubrik. He/She works as the driver, customer advocate , and primary point of contact between Rubrik and the select ... need** **:** + Competent, Knowledgeable, and Confident - Able to coordinate and lead required resources to address customer 's requirements. + Passionate about… more
- Percepta (Melbourne, FL)
- …first-class service across each market we support. As an **Automotive Customer Service Representative** working **on-site** in **Melbourne, Florida** , you'll be ... a part of creating and delivering amazing customer experiences while also enjoying the satisfaction of being...to intermediate-level issues; consulting with the SME or Team Lead , as necessary, to resolve concerns + Follow up… more
- Coinbase (Tallahassee, FL)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer ... customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication… more
- Cisco (Miami, FL)
- …Nutanix + Be able to lead or guide teams made up of Cisco, Customer and Partner members in the analysis and resolution of complex data center related issues. + ... delivering timely and quality results in support of the customer 's mission. We combine the power of Cisco Analytics...and transformation. We work closely with Cisco Engineering to advocate innovation for our customers, sharing what is coming… more
- Leonardo DRS, Inc. (Melbourne, FL)
- …development and demonstration of product and system solutions while serving as a customer advocate to influence internal strategy, product development, and IRAD ... on schedule. **What You Will Do** **Application Engineering Team Lead ** + Lead technical teams of subject...of product and system solutions + Serve as a customer advocate to influence internal strategy, product… more