- Confluent (Springfield, IL)
- …data streaming platforms! Locations: US Remote **What You Will Do:** + Champion and advocate for the customer within Confluent. You will be the technical voice ... United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $220.2K - $258.8K * Offers Equity _At… more
- Wolters Kluwer (Springfield, IL)
- …interaction frequency. + Engaging with customer support and product management as a customer advocate to ensure speedy resolution of customer issues. + ... Act as a domain SME, product SME, and customer advocate to achieve quick customer...the account relationship, user satisfaction, or sales opportunities. + Lead coordination efforts between clients and internal teams to… more
- PagerDuty (Springfield, IL)
- …achieve business value and ROI from their investment in PagerDuty. **Key Responsibilities** Advocate for the Customer : + Proactively engage with customers to ... customer lifetime value and driving revenue growth. Team Management: + Lead , mentor, and develop a high-performing customer success organization, providing… more
- NTT America, Inc. (Springfield, IL)
- …and share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead by example in ... 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual contributor… more
- Rubrik (Springfield, IL)
- …for a select group of Enterprise Accounts at Rubrik. He/She works as the driver, customer advocate , and primary point of contact between Rubrik and the select ... need** **:** + Competent, Knowledgeable, and Confident - Able to coordinate and lead required resources to address customer 's requirements. + Passionate about… more
- CH Robinson (Chicago, IL)
- …aligned with strategy + Develop collaborative strategic plan reflecting both the customer and CH Robinson'svisions + Advocate and utilizethe enterprise ... skills + Demonstrates skill of managing internal and external customer expectations + Proven ability to build, lead... customer expectations + Proven ability to build, lead , and foster a team-oriented environment + Values a… more
- ServiceNow, Inc. (Chicago, IL)
- …You Get to Do in This Role: + Drive Post-Sales Success: Own and lead the customer 's post-sales transformation, aligning ServiceNow's offerings to customer ... pursue our purpose to make the world work better for everyone. The Customer Success Executive is accountable for the strategic leadership and execution of post-sales… more
- Coinbase (Springfield, IL)
- …Attendance is expected and fully supported. As a Supervisor for the Concierge on the Customer Success Team, you will lead a specialized team of customer ... customer issues at the root cause. * Represent and advocate for the customer across organizations to drive impactful changes. * Champion clear communication… more
- Walmart (Quincy, IL)
- …manner. Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business ... results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.… more
- Walmart (Freeport, IL)
- …manner. Provides overall direction by analyzing business objectives and customer needs; developing, communicating, building support for, and implementing business ... results; identifying and capitalizing on improvement opportunities; promoting a customer environment; and demonstrating adaptability and sponsoring continuous learning.… more