- Wolters Kluwer (New York, NY)
- …based in Europe as well. **About the Role:** We are looking for a Director of Customer Success to lead a global customer success team supporting our SaaS ... of scalable customer success processes for enhanced customer experience that lead to customer... Lifetime Value (CLV) and ensure continuous improvement. + Advocate for customer requirements in product development… more
- Persado (New York, NY)
- …customers, develop users and supporters, build a story of program success, and advocate for customer needs + Collaborate with marketing managers, analysts and ... 2024. What We Are Looking For As a Senior Customer Success Manager, you will partner with customers to... engagement and adoption of Persado, serving as the lead day to day contact for Fourtune 500 Enterprise… more
- NTT America, Inc. (Albany, NY)
- …and share expertise with other CSMs, fostering a collaborative culture focused on customer -centric solutions and continuous improvement. + Lead by example in ... 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual contributor… more
- Rubrik (Albany, NY)
- …for a select group of Enterprise Accounts at Rubrik. He/She works as the driver, customer advocate , and primary point of contact between Rubrik and the select ... need** **:** + Competent, Knowledgeable, and Confident - Able to coordinate and lead required resources to address customer 's requirements. + Passionate about… more
- Google (New York, NY)
- Senior Customer Reliability Engineer, Reliability Incident Management _corporate_fare_ Google _place_ New York, NY, USA; Austin, TX, USA; +2 more; +1 more **Mid** ... experience + 9 years of experience troubleshooting and advocating for customer needs, and triaging technical issues (eg, hardware, software, application,… more
- Prose (Brooklyn, NY)
- …company's growth, enabling faster innovation, better personalization, and stronger engagement. Customer -Centric Innovation: + Lead initiatives to enhance the ... to deliver compelling recommendations to the Executive team. + Advocate for the voice of the customer ,...resourceful and responsible. Anyone and everyone is encouraged to lead . + We recognize that in order to continue… more
- Northeast Shared Services (Schenectady, NY)
- …and special-order requests. The Representative will collaborate with the Consumer Services Lead and Manager to ensure that each customer interaction reflects ... records, contributing to ongoing improvements in data quality and customer insights. Be an advocate for our customers by taking ownership of assigned cases… more
- Amazon (New York, NY)
- … experience, and to love to reach and exceed goals. As a trusted customer advocate , you will help large global financial services organizations understand best ... of your customer 's business vision, culture and processes. You will lead the successful adoption of AWS, guiding customers through the people, process, and… more
- ServiceNow, Inc. (New York, NY)
- …You Get to Do in This Role: + Drive Post-Sales Success: Own and lead the customer 's post-sales transformation, aligning ServiceNow's offerings to customer ... our purpose to make the world work better for everyone. The Principal Customer Success Executive is accountable for the strategic leadership and execution of… more
- LiveRamp (New York, NY)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of… more
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