- Lumen (Albany, NY)
- …achieve their goals. **Location** **The Main Responsibilities** + Acts as a customer advocate by identifying business and technology objectives, leading ... for the NeoCloud segment, you'll work in partnership with our Sales & Customer Success Teams to identify and develop opportunities / solutions to drive customers'… more
- Huntington National Bank (New York, NY)
- …client and organizational growth objectives. + Champion the brand and be the voice of the customer . Serve as an advocate for the customer and team. In this ... will serve as a point person in determining the customer 's needs, meeting them through the seamless delivery of...of potential re-grades when appropriate. Team Development: Expected to lead , motivate, and manage the team members to higher… more
- JPMorgan Chase (New York, NY)
- …design initiatives that blend business needs and user insights. As a Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation Design team, you will ... a critical role in promoting AI innovation and shaping the future of customer interaction through conversational AI. This role will support our Card and Connected… more
- Oracle (Albany, NY)
- …ensuring high availability, scalability, performance, and operational excellence. + Lead the technical direction for network features and automation opportunities. ... + Define and advocate for engineering and operational best practices; work cross-functionally to maintain a high bar for network quality. + Define and clearly… more
- General Motors (Albany, NY)
- …strengthening cross-team relationships and promoting program influence to achieve optimal customer and business value. **Program Direction** + Lead end-to-end ... through research and implementation. **Responsibilities** **Program Practice Management** + Lead and collaborate with cross-functional teams to ideate, iterate, and… more
- H&R Block (Binghamton, NY)
- …growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we're curious, creative, and always on the move. If ... supervising or managing people + History of delivering outstanding customer experiences What you'll bring to the team +...Team Leader and District General Manager as necessary + Lead the office from the front desk, providing phone… more
- Calspan (Niagara Falls, NY)
- …culture is built on inclusiveness, accountability, and innovation. If you're ready to lead with purpose and help shape the future of aerospace technology, we invite ... and experience. Manage in alignment with our Company Values. Lead with the intent to create a respectful and...efficiencies and forecast labor needs to support the various customer programs. + Track significant customer interactions… more
- Confluent (Albany, NY)
- …Work closely with Product and Engineering teams, and serve as a key Product advocate across the Customer , Partner and Industry ecosystem + Forge strong ... Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $136.7K - $160.3K * Offers Equity *… more
- Deloitte (Jericho, NY)
- …+ Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Lead engineering teams to deliver solutions ... nurture strong masters of crafts with passion towards product outcomes. + Customer -Centric Engineering: Lead engineering teams to develop lean solutions through… more
- Chobani (New York, NY)
- …mockups, and developer handoff Own product design strategy for the entire customer experience, guiding the development of new features and functionality in ... collaboration with PMs, engineers, marketing/creative stakeholders Lead UX/UI workshops with cross functional partners to optimize...cross functional partners to optimize key areas of the customer experience and creatively find new solutions to … more