- Highmark Health (Pittsburgh, PA)
- …requests/enhancements in existing applications. Collaborates closely with the customer /partner/business areas to identify application needs, project specifications, ... providing project status back to the appropriate management group or customer , release co-coordinator and/or various PMO groups. **ESSENTIAL RESPONSIBILITIES:** +… more
- Chobani (Philadelphia, PA)
- …is the face of La Colombe. We make sure every cup we sell meets a happy customer . We're a dedicated team. And it's easy to be dedicated when you're a part of ... create a clear direction for the category that aligns customer and Chobani strategies. As a key member of...playing a key role in providing analytical support for customer teams within the Mass, Food, Drug, Convenience, &… more
- Duquesne Light Company (Pittsburgh, PA)
- …the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the ... the OMS based on the needs of Operations and Customer business units. + Make continuous improvement to the...operations for service center support or with the communications, customer service or government affairs teams to respond to… more
- Comcast (Philadelphia, PA)
- …all operational reporting and analysis, in order to enhance the customer experience and drive operational efficiencies. Provides financial reporting, revenue ... for how you do your job. + Own the customer experience - think and act in ways that...a way of working that brings more employee and customer feedback into the company - by joining huddles,… more
- Public Consulting Group (Harrisburg, PA)
- …through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within set metrics and timeframes. Our ... leads, and subject matter experts to address and resolve customer matters. **Duties and Responsibilities:** + Support a suite...used by a variety of customers. + Provide excellent customer service to all customers. + Field incoming help… more
- Comcast (Philadelphia, PA)
- …Serves as an escalation for system support cases. + Executes process/ customer service improvements, innovative solutions, policy changes and/or major variations from ... for how you do your job. + Own the customer experience think and act in ways that put...a way of working that brings more employee and customer feedback into the company by joining huddles, making… more
- ThermoFisher Scientific (Pittsburgh, PA)
- …with standards. **A day in the Life:** + Analyze high-volume pricing and customer data with exacting quality measures + Develop and automate processes using digital ... on projects including defect fixes, system improvements and our annual year-end customer pricing update + Maintain business continuity by crafting and updating… more
- Comcast (Philadelphia, PA)
- …by the nation's largest Gig-speed broadband network and backed by 24/7 customer support, Comcast Business is the nation's largest technology provider to small ... for how you do your job. + Own the customer experience - think and act in ways that...a way of working that brings more employee and customer feedback into the company - by joining huddles,… more
- Penske (Reading, PA)
- …and ongoing system administration of the Salesforce system in support of Customer Care and Contract Management. Primary duties consist of gathering business ... assist in establishing processes and best practices for the Customer Care and Contract Management team and identify improvement...by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more. Job… more
- Cardinal Health (Harrisburg, PA)
- …of materials and products between suppliers, manufacturing, warehousing and the customer . Management of transportation assets and systems to gain greater service, ... day and next day transportation model. + Responsible for proactively handling customer , shipper, and carrier service requests and related inquiries. + Ensure that… more