- Capgemini (El Paso, TX)
- …measurement targets of the team and delivers a high quality and cost effective customer service to the client. Performs tasks in line with the written procedures or ... engagement * Issues and monitors automatic and manual reminders to customers * Documents customer interactions into system * Maintain a ledger as part of the credit… more
- Capital One (Plano, TX)
- …One Financial Services - Auto is seeking a big picture thinker and customer -focused Senior Marketing Associate to help lead marketing efforts for the Refinance ... with a large cross-functional team, focusing on building a seamless customer experience and identifying critical engagement touchpoints. You will be responsible… more
- Northrop Grumman (Irving, TX)
- …cleared personnel. This role works under the direction of the Industrial Security Analyst Team Lead to provide ongoing support to the Personnel Security Clearances ... tools (case management system, IVR, knowledgebase, Agent Dashboard) to provide excellent customer service to internal and external customers. + Respond to … more
- Vontier (Austin, TX)
- …teams including developers, designers, and stakeholders to deliver high-quality, customer -focused features. . Translate the vision of the product and ... the customer needs into actionable user stories and requirements with...innovation . Experience as a Project Manager or Business Analyst would be beneficial in this role's success. The… more
- Danaher Corporation (Austin, TX)
- …of finding innovative opportunities for cost savings and efficiency opportunities across a customer 's lab network and its value stream. You are comfortable at the VP ... cost savings and other performance guarantees as part of customer agreements. Your goal will be to optimize ...Work alongside the Performance Partnership (PP) Principal and PP analyst to assess gaps in customers' current operations and… more
- Acxiom (Austin, TX)
- …Understand analytics with sufficient depth while being an articulate and savvy business analyst and problem solver + Be analytical but also intuitive, creative, and ... number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with...of growing channels, data and technology. By understanding the customer , marketers can communicate with relevance everywhere and drive… more
- Eaton Corporation (Houston, TX)
- …the product development lifecycle, define user stories, and provide the voice of the customer within product processes. You will also manage the iSeries team and the ... * Define and communicate the product vision, roadmap, and epics to meet customer and business needs * Own the product backlog, managing and prioritizing user… more
- TXNM Energy (Lewisville, TX)
- …+ Fosters understanding of and support for the Company's Customer Satisfaction program, including education for individual property owners, representatives ... Effective project management skills + Ability to manage difficult or emotional customer situations while maintaining a professional and courteous demeanor + Ability… more
- Citigroup (Irving, TX)
- About Citi: Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- PNC (Dallas, TX)
- …should have proficiency in: Quality Assurance Leadership and/or Business Systems Analyst Experience Kafka, Elastic, Web Services (Restful and SOAP), Test Automation, ... upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices...- Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all… more