- Coinbase (Tallahassee, FL)
- …play a critical role in safeguarding our platform while upholding an optimal customer experience. You will be fully responsible and accountable for the end-to-end ... focused on areas like risk modeling, fraud detection, and analytics . The goal of these partnerships will be to...must ensure any risk controls or friction applied to customer accounts does not negatively impact our core metrics… more
- Renaissance (Jacksonville, FL)
- …assigned products and services, with a focus on Assessment and Analytics , within assigned accounts/territory and achievement of revenue goals through prospecting, ... I has meaningful sales experience and brings developing expertise to the customer engagement, solves customer problems with the appropriate Renaissance products.… more
- The Hertz Corporation (Estero, FL)
- …and operationally strong leader managing our Service Recovery function for North America Customer Care. As the Manager of Service Recovery, you will ensure that when ... brands._ _Reporting to the Director of Operations, North America Customer Care, you will lead efforts to deliver exceptional...Partner with Quality Assurance, Learning & Development, and CX Analytics teams to refine feedback loops and close the… more
- Oracle (Tallahassee, FL)
- …about making healthcare more human, you've come to the right place. The Strategic Analytics and Adoption Team is looking to expand with a new Principal Adoption ... and present data to identify areas of opportunity, lead internal and external customer stakeholders to develop and execute complex adoption plans, and achieve … more
- Dodge Construction Network (Tallahassee, FL)
- …from competitors. If you're passionate about connecting the dots between product, customer , and growth-and thrive in shaping how the market perceives and chooses ... a systematic approach to building and amplifying social proof-including customer stories, testimonials, reviews, case studies,total economic impact,and logo… more
- Coinbase (Tallahassee, FL)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide the most ... trusted and value-added customer support in crypto. We eliminate pain points, empower...teams, including (but not limited to) Operations, Product, Tooling, Analytics , Knowledge Management, Training and Workforce Management * Act… more
- Mass Markets (FL)
- …and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) ... powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs. At MCI we are committed… more
- Cargill (Coral Gables, FL)
- …Transportation Academy Trainee Position:** Ocean Transportation is a leading customer -focused freight-trading business that serves customers across the globe. ... critical capabilities in areas such as risk management, trading, digitalization, analytics and sustainability, and we are collaborating with our industry peers… more
- Sysco (Palmetto Bay, FL)
- …growth by executing long-term strategic goals, prioritizing the use of advanced analytics and other forms of lead generation while leveraging Sysco's Salesforce ... of a comprehensive business development strategy + Leverages advanced analytics insights to prioritize opportunities and develop business development strategy… more
- CVS Health (Tallahassee, FL)
- …primary success metrics for this role will be client retention, customer satisfaction, and profitable growth. **P** **RIMARY RESPONSIBILITIES** + Relationship ... and strong negotiating skills. + Leverages a data driven and analytics -based mindset to develop and effectively execute retention, growth and forecasting… more
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