- Coinbase (New York, NY)
- …in place that are ineffective, or that have high false positives * Partner with Customer Experience and Risk Analytics team to implement learnings * Document and ... improve processes and procedures *What we look for in you (ie. job requirements):* * Some proficiency (~1 years) SQL experience * Strong communication skills, both written and verbal * Excellent analytical and investigative skills, and strong curiosity to… more
- Port Authority of New York and New Jersey (New York, NY)
- …of internships can include: engineering; architecture; construction management; data analytics ; operations; customer experience; policy; talent acquisition; ... talent management; finance; wildlife programs; asset management; technology; planning; sustainability; process improvement; business development; community outreach/relations; social media; graphic design; photography/videography; economics; innovation;… more
- Guidehouse (New York, NY)
- …to utility clients on AI and data strategy, including demand forecasting, asset analytics , grid optimization, and customer engagement. + Lead client engagements ... to achieve operational excellence, decarbonization goals, grid modernization, and customer -centric innovation. The Associate Director will oversee cross-functional teams… more
- Capgemini (New York, NY)
- …have broad exposure to the marketing technology ecosystem including campaign platforms analytics personalization tools and customer data platforms This role ... across a broad Martech stack including Marketing campaign management personalization analytics and automation tools Understand marketing operations customer … more
- American Express (New York, NY)
- …with Risk and Operations on underwriting strategies to improve cycle time and customer experience + Drive deep-dive analytics and partner with the Decision ... ideas and new capabilities that outclass competitors and provide world-class customer experience. **Key Responsibilities:** + You will be responsible for… more
- Dow Jones (New York, NY)
- …collaboratively with cross-functional teams including our acquisition, engagement and retention, customer insights, and data and analytics teams Identify ... Factiva, Dow Jones Risk & Compliance, Dow Jones Newswires, OPIS and Chemical Market Analytics . Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS,… more
- B&H Photo (New York, NY)
- … account experiences and optimizing self-service portals . Proficiency with customer service metrics, digital touchpoint analytics , and performance optimization ... seeking a Product Manager to lead product development for customer retention and lifetime value for B&H's B2C and...EDU teams, combined with technical e-commerce product expertise in Customer Service touchpoints on the website. The PM will… more
- Sprinklr (NY)
- Sprinklr is a leading enterprise software company for all customer -facing functions. With advanced AI, Sprinklr's unified customer experience management ... (Unified-CXM) platform helps companies deliver human experiences to every customer , every time, across any modern channel. Headquartered in New York City with… more
- Capital One (New York, NY)
- Director, Data Science - Customer Core Specialist Models Data is at the center of everything we do. As a startup, we disrupted the credit card industry by ... the latest in computing and AI/ML technologies and operating across billions of customer records to unlock the big opportunities that help everyday people save… more
- Acxiom (Albany, NY)
- …future of our ML platforms, enabling modeled product development, advanced marketing analytics , and driving impactful customer engagement strategies. You will ... COE, product teams, data scientists, ML practitioners, devOps and analytics leaders to define requirements for ML platform design...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more