- Highmark Health (Albany, NY)
- …**PREFERRED QUALIFICATIONS** + Graduation date: 2028 + Relevant Coursework: Studies in Customer Experience, Marketing Analytics , or Web Design. + Analytical ... unit. 7. Perform miscellaneous job-related duties as assigned. 8. Customer Experience Insights & Analytics : Support member...as assigned. 8. Customer Experience Insights & Analytics : Support member survey reporting, develop and test … more
- Coinbase (Albany, NY)
- …Coinbase delivers customer service. This role will own the entire analytics and experimentation framework for the customer support funnel, guide investment ... that influence company strategy. * Drive organizational initiatives to scale customer experience analytics through better systems, automation, and governance.… more
- Deloitte (New York, NY)
- …systems. The role requires strong expertise in AEP components like RTCDP and Customer Journey Analytics , data governance, and API integrations, along with ... AEP modules such as real-time customer data platform (RT-CDP), Customer Journey Analytics (CJA), and Journey Optimizer (AJO) + Data Ingestion & Activation:… more
- Bloomberg (New York, NY)
- …the marketing stack-including Marketing Mix Modeling (MMM) platforms, marketing automation tools, analytics solutions, and Customer Data Platforms (CDPs). + Lead ... including Salesforce, GA4, and CDPs. + Deep understanding of attribution methodologies, customer journey analytics , and evolving data privacy frameworks. +… more
- Merck (Albany, NY)
- …Design, Customer Experience Management, Customer Feedback Management, Customer Rapport, Customer Strategy, Digital Analytics , Health Outcomes, ... **Job Description** The Hospital / Institutional Customer Representative is a key member of the... Representative is a key member of the Hospital Customer Team and plays a critical role in supporting… more
- Wolters Kluwer (New York, NY)
- …+ Develop customer success team's skills related to product/technical knowledge, analytics , customer interviewing to understand customer needs, ... business units to serve the needs of our diverse customer base. Health Learning, Research and Practice help clinicians...the Role:** We are looking for a Director of Customer Success to lead a global customer … more
- Cengage Group (New York, NY)
- …our product analytics practice. Work with product and technology teams to understand customer needs. Use Amplitude and other analytics tools to tag the full ... and we are looking for a Lead Digital Product Analytics to help achieve that goal. **Role Overview:** We...product owners to identify what parts of the digital customer experience need to be changed, set up A/B… more
- Coinbase (Albany, NY)
- …assumptions, and support data-driven decision-making. * *Experience in CX and Compliance analytics : *You've partnered with customer support and compliance teams ... and alignment. Attendance is expected and fully supported. The Analytics Engineering team is part of the Data Engineering...this role requires a mix of leadership, technical expertise, customer focus and product mindset. Here's what we're looking… more
- Deloitte (New York, NY)
- …Recruiting for this role ends on 01/30/2026. Work you'll do: As an A&A Growth Customer Relationship Management (CRM) Data and Analytics Manager, you will be an ... the future with confidence by tapping into the power of data analytics , visualizations, robotics, and Artificial Intelligence to manage our customers, marketplace… more
- Oracle (Albany, NY)
- …is looking for a visionary Sr. Manager to lead the evolution of our customer -facing Analytics Data Plane services. **About the Team:** The Analytics ... **What You'll Do:** + Own and lead end-to-end delivery of the Analytics Data Plane services, ensuring high reliability, performance, and scalability for our… more