- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary of Job The purpose of this ... for MTA's business in all areas that utilize technology (Corporate, Customer Facing and Informational, Fare Payment/PCI, Operational Technologies, 3rd Party Managed,… more
- MongoDB (New York, NY)
- …by testing hypotheses and experimenting across our Cloud Products and the entire customer experience. **The Opportunity** As a Product Manager on the Growth team, ... you will work with design, engineering, analytics , and marketing to create solutions that delight users...delight users and achieve business objectives. You will identify customer pain points, develop hypotheses, and test innovative solutions… more
- WTW (New York, NY)
- …with other IT teams, stay updated on the latest technology trends, and deliver exceptional customer service will be key to your success in this role. **The Role** + ... + **Proactive Monitoring** : Implement and manage proactive monitoring of endpoint analytics to identify and mitigate potential issues before they impact the… more
- American Express (New York, NY)
- …your career and define your own path. Find your place in risk and analytics on #TeamAmex. Positions in Risk Management lead the development of credit, operational, ... policies designed to profitably grow the portfolio, while ensuring excellent customer experience. These policies utilize mathematical models and other techniques to… more
- Acxiom (Albany, NY)
- …seamless user journey. Insight-Driven Optimization + Create and leverage platform usage analytics , user feedback, surveys, and A/B tests to uncover friction points ... into clarity. + Experience with user research, A/B testing, analytics platforms, and dashboard tools. + Demonstrated ability to...number one mantra for every business - know your customer . For fifty years, we've helped marketers deal with… more
- S&P Global (New York, NY)
- …Global in the region, and externally in the market. Representing the voice of the customer you will have input into product and commercial strategy and as such will ... new products across Credit, Global Insights and, Data, Valuations and Risk Analytics . Within your territory you will have exposure and responsibility to interact… more
- Central Hudson Gas & Electric Corporation (Kingston, NY)
- …+ Champions technology adoption (eg, remote sensing, drone inspections, predictive analytics ) and innovative work practices to enhance efficiency and risk targeting. ... strategies and deploys targeted mitigation plans to improve SAIFI and minimize customer impacts. + Leads, coaches, and develops the internal vegetation management… more
- Capital One (New York, NY)
- …quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and ... for managing the Enterprise system of record for over 15 billion customer related documents to support critical servicing and business needs. We're looking… more
- System One (Albany, NY)
- …as assigned + Recognize and identify inconsistencies or inaccuracies in tools, data, analytics + Produce metrics from tools, and export data when necessary to create ... media environment and industry + Experience with data verification, quality control and analytics + Attention to detail and ability to analyze data at a tactical… more
- Comscore (Albany, NY)
- …to support our east coast based digital publisher and television network clients. Our customer success team is focused on post-sale activities for mid to large B2B ... success specialist, you will be responsible for delivering a superior customer experience by managing client relationships, fielding technical & business inquiries… more