- MTA (New York, NY)
- …basis. The analysis is conducted through technology risk assessments, data analytics tools, business processes reviews and collaborate with security engineers, ... technical knowledge following established procedures and standards to resolve immediate customer needs. + Maintains and updates existing documentation and standard… more
- JPMorgan Chase (New York, NY)
- …via today's and tomorrow's most important platforms. We aim to transform customer experiences, simplify business processes, and drive product excellence. As a Vice ... As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. With a strong… more
- Acxiom (Albany, NY)
- …or Direct-sold client engagements) that spans Adobe portfolio plays (eg, Unified Customer Experiences, Content Supply Chain). + Lead, mentor, and coach team members, ... broader transformation efforts, leveraging data insights, governance frameworks, and analytics . + Guide the implementation of large-scale marketing technology… more
- MTA (New York, NY)
- …systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities. Summary of Job The purpose of this ... for MTA's business in all areas that utilize technology (Corporate, Customer Facing and Informational, Fare Payment/PCI, Operational Technologies, 3rd Party Managed,… more
- Microsoft Corporation (New York, NY)
- … customer growth campaigns. + Partner Cross-Functionally: Coordinate between analytics , data science, operations and Product Marketing on prioritization of growth ... channels to give us a clear view of the customer journey so we can make smarter investment decisions...compelling messaging, and select effective engagement channels. Working with analytics teams, you'll define success metrics, build frameworks to… more
- JPMorgan Chase (New York, NY)
- …meet customer needs. **Job responsibilities:** + Collaborate with product, analytics , business, and engineering partners to lead and develop product and design ... platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and...team and facilitating workshops + Work closely with the analytics team to track and curate actionable reports/metrics +… more
- Amazon (New York, NY)
- …believe that advertising, when done well, can enhance the value of the customer experience and generate a positive return on investment for our advertising partners. ... innovative advertising solutions with a relentless focus on the customer , you've come to the right place! Amazon Advertising...- Knowledge of digital advertising or search advertising or analytics solutions (eg Google Analytics ) - Experience… more
- American Express (New York, NY)
- …and Resy businesses, US Consumer Banking, and best-in-class marketing programs across customer , prospect, and partner channels. The USCS team is focused on making ... and services that drives demand and inspires engaged card members across the customer lifecycle. The Prospect, Partner, & Customer Growth team within the… more
- CVS Health (New York, NY)
- …with customer data platforms (CDPs), data lakes, and real-time analytics pipelines. + Familiarity with agile/collaboration tools like Rally, Jira, SharePoint, ... market research, maintain an aligned roadmap, and bring the customer perspective into features and experiences. + Builds and...Confluence, Adobe Analytics , Figma + Ability to drive cross functional teams… more
- SHI (Albany, NY)
- …This role involves providing technical escalation support, delivering exceptional customer service, and analyzing, identifying, and planning improvements to the ... assisting with complex troubleshooting and vendor coordination. + Provide excellent customer service, engaging with customers on updates, incident responses, and… more