- Amazon (New York, NY)
- …The Principal UX Researcher will lead strategic research initiatives to illuminate customer needs, behaviors, and opportunities to unify and optimize customer ... from multiple quantitative data sources, including experiment metrics and analytics , along with qualitative inputs to craft compelling user-centered narratives.… more
- FlexStaff (New York, NY)
- …reporting, and other critical touchpoints. Regularly reviews key performance metrics and analytics to improve process flows and/or quality of work. Maintains a ... Proficiency in utilizing and analyzing UAS-NY and Lenavi. Experience with Customer Relationship Management platforms and clinical management systems License: Current… more
- Zurich NA (Albany, NY)
- …This is a strategic leadership role with significant impact on business growth, customer relationships, and Zurich's overall risk profile. In this role you will be ... embed a strong credit risk culture and support decision-making. + Deliver customer centric credit/collateral solutions to Zurich's brokers and customers that align… more
- Citigroup (New York, NY)
- **Overview of Citi:** Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. ... our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence… more
- Price Chopper (Schenectady, NY)
- …mitigation, and continuous improvement in alignment with corporate standards and customer expectations. **ESSENTIAL DUTIES AND RESPONSIBILITIES** + Lead the FSQA ... + Drive audit readiness at all times; lead USDA, FDA, third-party, and customer audits with professionalism and transparency. + Oversee root cause investigations for… more
- Intuit (New York, NY)
- …Expertise with CRM tools (eg, Salesforce), sales enablement platforms, and analytics frameworks for data-driven decision-making. + Familiarity with modern outbound ... to roll up your sleeves to build from the ground up. + Customer -obsessed with an unwavering commitment to delivering value. **Location:** Mountain View or NYC… more
- Wolters Kluwer (New York, NY)
- …Four market-centered business units to serve the needs of our diverse customer base. Health Learning, Research and Practice helps clinicians deliver better patient ... society publishing contracts, offering tailored publishing solutions and value-added analytics . + Oversee society contract renewals, ensuring retention, revenue… more
- JPMorgan Chase (New York, NY)
- …services, and payments, where you will lead groundbreaking solutions that address customer needs across 100+ countries. As the Global Head of On-Balance Sheet ... Central Bank actions. + Manage discovery efforts and market research to integrate customer solutions into the product roadmap. + Own and develop a demand roadmap… more
- SUNY Upstate Medical University (Syracuse, NY)
- …Summary: The Zone Leader is a support position assigned to the Supply Chain Analytics & Systems Department within Materials Management. The focus of this position is ... and effort procuring supplies thus enabling them to focus on our ultimate customer , the patient. The individual also supports process improvement efforts within our… more
- CBRE (Albany, NY)
- …that they provide to our clients. + Coordinate with Digital & Analytics Solutions Team on overall integrations between underlying technologies that support ... Technology Roadmaps. + Act as the "voice" of the customer in translation of customer needs to Agile development team by properly codifying intent,… more