- Capital One (New York, NY)
- …Premium Design team sets the bar for Capital One's high-spender customer experience ecosystem, revolving around highly useful, personalized, and high-stakes ... cross functional teams to push creative boundaries while ensuring business impact and customer value. The Experience Design team at Capital One is at the forefront… more
- Oracle (Albany, NY)
- …spanning multiple project lines or industries + Familiarity with large datasets, analytics , portfolio health metrics, and user engagement benchmarks + Experience in ... & Launch Coordination:** Oversee integrated readiness, release planning, and customer enablement strategies to support successful launches and adoption for… more
- JPMorgan Chase (New York, NY)
- …As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. You utilize your ... closely with cross-functional teams to deliver high-quality products that exceed customer expectations. **Job responsibilities** + Develops a product strategy and… more
- The Hertz Corporation (Albany, NY)
- …mobile app - a $1B+ revenue-generating channel that is essential to our customer experience and business performance. This is a high-impact, strategic role that ... and at scale. + Collaborate with UX researchers and customer support teams to deeply understand customer ...ensuring design and performance consistency across platforms. + Leverage analytics , session replay, and user feedback tools to validate… more
- Oracle (Albany, NY)
- …lead a high-impact team delivering deep research capabilities including conversational analytics , cohort building, and multi-step agent workflows that operate over ... governed RWD and customer BYOD assets with rigorous security, audit, and data...Take ownership of defining and driving roadmaps for critical customer facing capabilities * Be the point of contact… more
- City of New York (New York, NY)
- …Supply Management & Procurement, Information Technology, Human Resources, Employee Engagement, Customer Contact Center, and General Services. The Office of the CAO ... enterprise technology strategy that advances NYCHA's mission, operational effectiveness, and customer service experience for residents and employees. The CIO will… more
- Oracle (Albany, NY)
- …Center and Oracle Support Digital Assistant. These services are cornerstones of the Customer experiences offered by OCI and offer a wide variety of technical ... problems to be solved and customer focused innovations to be created. In the OCI...alerting and interactive bots, long term forecasting and data analytics for cloud environments. The team is focused on… more
- DoorDash (New York, NY)
- …what to buy. You'll work across Strategy & Operations, Product, Engineering, Analytics , and Marketing to ensure customers have the context, confidence, and clarity ... it flows all the way through to an amazing customer experience. Your work will bridge product data, social...Your work will bridge product data, social proof, and customer behavior-shaping how items are presented and evaluated across… more
- System One (Albany, NY)
- …JSON/REST server APIs + Experience with popular libraries, such as RxJava, Google Analytics , and Retrofit + Experience in Java, Android UX, and the Mobile framework ... you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an organization… more
- Guardian Life (New York, NY)
- …you? If so, Guardian is seeking an experienced, results-focused, and energetic customer engagement email marketing manager to support the Group Employee Benefits ... **build and deploy client- and member-facing email marketing communications** **to drive customer engagement** . This role will work with various stakeholders to… more