- GovCIO (Austin, TX)
- …as needed. + Create reports from gathered and logged metrics for content requests, Customer Service support, and/or web analytics . + Manage and track the ... skills for professional interactions with end users and stakeholders + Customer -centric approach to resolve issues efficiently while maintaining user satisfaction +… more
- R1 RCM (Waco, TX)
- …with the industry's most advanced technology platform, encompassing sophisticated analytics , AI, intelligent automation, and workflow orchestration. As our ** ... Customer Service Representative** , you'll work to help our...with the industry's most advanced technology platform, encompassing sophisticated analytics , AI, intelligent automation and workflow orchestration. Headquartered near… more
- Advatix, Inc. (Dallas, TX)
- Vice President, Customer Growth Role Description Position Title: Vice President, Customer Growth Location: Dallas, TX Reports To: Chief Consulting Officer ... Employment Type: Full-Time Role Overview: The Vice President of Customer Growth is responsible for spearheading revenue growth across...as a go-to partner for portfolio optimization. Reporting & Analytics + Track and analyze key metrics related to… more
- Teradata (Austin, TX)
- …empowered with better information. That's why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and ... every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What You'll… more
- Shell (Houston, TX)
- …Professionals **Job Description:** **What's the role** Shell is looking for a Customer Experience Manager to oversee the ongoing enrichment of the Shell Recharge ... customer 's user journey in the US and Canada. Shell...experience and call center workstreams. Accountabilities: + Provide insights, analytics , and feature requests to the Shell product teams… more
- WM (Austin, TX)
- …is responsible for leading the Workforce Management (WFM) team's reporting, analytics , and operational execution in support of a high-performing call center. ... **Our preference is to hiring from within the current WM Customer Service team.** **Essential Duties and Responsibilities** + Provides day-to-day management… more
- American Airlines (Dallas, TX)
- …on board! **Why you'll love this job** + This position is part of the Customer Advocacy Team within the Customer Experience Organization. + You'll combine your ... knowledge of customer - and employee-facing technology and processes, strong analytical skills, influential talent, relentless determination, and customer -centric… more
- Amazon (Dallas, TX)
- …pricing strategies. The organization comprises two specialized teams: Strategic Customer Engagements, which guide transformative deals with industry leaders, and ... & Experiences, which scales and optimizes pricing solutions across our diverse customer base. Within GDSP, you will develop deep expertise in cloud economics,… more
- Celestica (Houston, TX)
- …Country: USA State/Province: New Hampshire City: Remote Employee US **Summary** The Global Customer Business Unit General Manager leads a team of multiple Global ... Customer Business Unit Directors, Global Program Managers, and Commercial...+ Financial and Business Acumen + Understanding of Data Analytics + Commercial Skills - Contracts, Financials, Quotations +… more
- The Hertz Corporation (Austin, TX)
- …and continue to transform our service recovery model. As the **Senior Director of Customer Care & Service Recovery** , you'll own a high-impact function that sits at ... the center of revenue generation, cost optimization, and customer loyalty across our franchise and corporate rental operations. **What makes this role unique:** This… more