- Sysco (Houston, TX)
- …opportunities where analytics can unlock growth, improve margin, or enhance customer engagement. + Lead the evolution of Sysco's analytics ecosystem to ... and customer segments. + Guide cross-functional teams to embed analytics into business workflows, enabling self-service insights and operational excellence. +… more
- Verint Systems, Inc. (Austin, TX)
- …Partner with customers to help consult and define their Voice of the Customer Analytics and Customer Engagement Management programs. Familiarity with ... presales experience selling enterprise software solutions in the Workforce Optimization, Customer Analytics , Engagement Management technical solution areas. *… more
- McAfee, Inc. (Frisco, TX)
- …Management & Analytics will be responsible for Workforce Management and Executive Analytics for the Customer Success Group function within McAfee. You will ... labor budgets with strategic initiatives + Build and oversee high-performing executive analytics and insights for Customer Success Group + Propose, Execute,… more
- Insight Global (Dallas, TX)
- …platforms in Adobe Customer Journey Analytics (CJA) or similar advanced customer analytics tools such as Google Analytics 360 or Salesforce ... Owner/Product Manager to lead the implementation and adoption of Adobe Customer Journey Analytics (CJA) across multiple analytics and personalization teams.… more
- JPMorgan Chase (Plano, TX)
- …this opportunity to be part of a dynamic team and promote innovation in customer experiences. The Acquiring Data & Analytics Platform Product Associate is ... responsible for executing big data analytics projects in response to product innovation for Merchant...channels, servicing, boarding, disputes, and network integrations. As the analytics mature, these insights can be productized into data… more
- JPMorgan Chase (Plano, TX)
- …make your complex analyses accessible to a broad audience. + Use advanced analytics to optimize customer experiences, improve revenue generation, uncover data ... to provide analytical solutions to the team. As an Analytics Solutions Manager on the Payments I&M - Instrumentation...Manager on the Payments I&M - Instrumentation and Metrics Analytics team within Payments Transformation, you will analyze and… more
- Cornerstone onDemand (Houston, TX)
- …(eg AI-based automation, omnichannel communications, Self-service knowledge bases, CRM and Customer experience analytics ) + **White Glove & Proactive Support:** ... **About the Role:** As a Senior Customer Support Manager, you will lead a high-performing...Your emphasis will be on operational excellence, leveraging advanced customer support tools and data analysis to drive strategic… more
- FleishmanHillard (Austin, TX)
- …media platforms to conduct necessary research (eg, competitive intelligence, audience analytics , sector analysis, customer journey mapping, issues monitoring, ... measurement, primary research and secondary research methods with advanced data analytics and strategic consulting. At FleishmanHillard you define it. We help… more
- Coinbase (Austin, TX)
- …* Experience with descriptive and inferential statistics * Experience with product analytics * Experience with customer support metrics/data P72836 \#LI-Remote ... connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization plays an imperative role in achieving our… more
- Lumen (Austin, TX)
- …layer and Adobe Launch implementation. + Maintain tracking updates to ensure Adobe Analytics and Customer Journey Analytics remain up-to-date and accurate. ... Adobe Experience Cloud Integration + Oversee integration of AEP (RT-CDP, Customer Journey Analytics ), and AEM Sites. + Ensure accurate data capture across… more