- Meta (Austin, TX)
- …and implement strategies to enhance the experiences. Leveraging your background in customer experience/support and analytics , and your passion for customer ... in customer experience, customer support, customer care, or other service related analytics ...support, customer care, or other service related analytics roles 11. Demonstrated experience working with large datasets… more
- Renesas (Austin, TX)
- …+ Primary interface to R&D for NPI foundry safe launch, foundry excursion data and customer RMA data analytics + Present foundry safe launch data / report to ... Strategic Leadership + Develop and execute the overall strategy for yield analytics solutions, aligning with organizational objectives and production goals. + Lead… more
- The Hertz Corporation (Austin, TX)
- …quality of data instrumentation and analytics across the product line including customer analytics and system performance (eg latency, up time). What We're ... product team, we're looking for product leaders who will can build delightful customer experiences and modernize Hertz's technology stack along the way. You will be… more
- Realtor (Austin, TX)
- …or platforms for B2B or prosumer audiences + Strong understanding of B2B customer tools and workflow platforms, performance and analytics dashboards, customer ... looking for a Director of Product to lead the Customer Experience products, which are used by our core...across leads, branding, and listings. As Director of Product, Customer Experience, you'll be responsible for shaping the vision… more
- Public Storage (Plano, TX)
- …campaigns (email, SMS, push, direct mail, call center, etc.) with A/B testing and analytics to drive continual improvement. + Leverage customer insights and ... necessary. + Collaboration: + Partner with Product, Digital Marketing, Operations, Customer Care and Analytics teams to align CRM with broader customer … more
- Highmark Health (Austin, TX)
- …consider market trends, tech trends, customer behavior data, performance data, customer journey analytics , amongst other data sources to recommend ways that ... and executing the organization's digital vision in solving key customer and business problems. The incumbent will work closely...alignment of the overall strategy. + Help develop standard analytics and processes to use in leading various strategic… more
- RELX INC (Houston, TX)
- …role focused on driving growth of LexisNexis Risk Solutions in the OEM customer data and analytics functions, ultimately helping OEM customers develop and ... with them. Our OEM Services team supports automakers in extending customer relationships across the vehicle ownership lifecycle by delivering solutions combining… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- …the adoption of omnichannel methods and provide training and support to enhance customer engagement through analytics and technology across GMA + Core ... liaison between Global Medical Affairs, Omnichannel CoE, IT/Technology, and Data & Analytics teams. + Ensure Global Medical Affairs' needs and priorities are… more
- Chewy (Richardson, TX)
- …+ Experience in high-volume, omnichannel contact center environments + Background in customer experience analytics or journey optimization + Agile, Scrum, or ... critical in supporting our enterprise-wide Omnichannel migration initiative, delivering seamless customer experiences across voice, email, and chat channels. As part… more
- Lockheed Martin (Arlington, TX)
- …environment * Understanding of business performance systems * Experience developing customer \-facing analytics solutions utilizing complex data sets * Experience ... and having a proactive mindset in reducing risk to the product and customer \. Your responsibilities will include: * Identification of process variation, sources of… more