- Capco, a Wipro Company (Houston, TX)
- …and applications in order to optimize system effectiveness + Conducting customer interviews and producing meeting summaries + Conducting market/client research and ... Producing high-quality verbal and written consulting deliverables (including proposals, customer presentations, consulting reports) to effectively communicate project findings… more
- PNC (Dallas, TX)
- …and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer ... business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of… more
- Concentrix (Frisco, TX)
- …providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic ... consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence… more
- USAA (San Antonio, TX)
- …and improve performance. + Translates Digital or Technology product and experience opportunities ( customer "needs" and "wants" as well as all other input forms into ... Digital/Technology experience in Strategy/Planning, Innovation, User Experience, Process Engineering, Analytics , and/or Research/Testing. + Proven ability to effectively develop,… more
- SAP (Houston, TX)
- …business functionality and overall performance, while maintaining a high degree of customer satisfaction. The day-to-day role will partner with the customer ... in end-to-end business application software and related services for database, analytics , intelligent technologies, and experience management. As a cloud company… more
- Carrington (Plano, TX)
- …call center and dialer operations. Focus on the use of information and analytics to improve business processes. Perform all duties in accordance with the company's ... you'll do:** + Develop the standard reporting practices for Customer Contact and the Dialer Operations. + Responsible for...forecast data for project, and programing requirements. + Ensures customer goals are met by analyzing work volume variances… more
- Houston Methodist (The Woodlands, TX)
- …adherence to safety standards and guidelines to ensure optimal patient safety, customer service, and optimum patient outcomes. This position serves as preceptor, ... The PT II position assists with collection of quality metrics and analytics , with development of best practices and process improvement initiatives, as designated.… more
- Houston Methodist (Houston, TX)
- …to rounding/reporting processes to ensure effective user experience and quality data analytics for clinical customers. + Partners with the analysts within the ... necessary to ensure the best possible delivery of service and high customer /patient satisfaction. + Drives department service standards and activities to impact… more
- Dragonfly Health (San Antonio, TX)
- …Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient ... equipment at our patients' homes and healthcare facilities + Provide exceptional customer service by ensuring timely and accurate deliveries + Educate patients,… more
- PNC (Farmers Branch, TX)
- …and to continue building upon that we expect our employees to be: + ** Customer Focused** - Knowledgeable of the values and practices that align customer ... business decisions and able to leverage that information in creating customized customer solutions. + **Managing Risk** - Assessing and effectively managing all of… more