- PagerDuty (Olympia, WA)
- …operate with confidence. + Lead Product Management for the external-facing customer analytics experience, aligning internal telemetry with externally ... power monetization, roadmap prioritization, and experience optimization across the entire customer journey. In addition to leading internal analytics strategy,… more
- Baylor Scott & White Health (Olympia, WA)
- …services to stakeholders in the Digital and Marketing teams. As a member of the Customer Analytics team, you will play a significant role in elevating how our ... and other business stakeholders to design, develop and maintain scalable analytics solutions and deliver insights to drive strategic marketing decisions. You… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Behavior Analytics org is looking for an Principal Data Scientist to spearhead the rapid growth of our Marketing Measurement ... be part of the large science community within the Customer Behavior Analytics (CBA) organization. Key job responsibilities Technical Leadership: - Architecting… more
- Coinbase (Olympia, WA)
- …assumptions, and support data-driven decision-making. * *Experience in CX and Compliance analytics : *You've partnered with customer support and compliance teams ... We need your help to make that happen. The Analytics Engineering team is part of the Data Engineering...this role requires a mix of leadership, technical expertise, customer focus and product mindset. Here's what we're looking… more
- Nordstrom (Seattle, WA)
- …bottlenecks to proactively guide teams. + Data-Driven Decision Making - Leverage analytics , customer insights, and performance metrics to make informed program ... ambiguity with confidence. You're energized by fashion trends and customer insights, with a bias for action and a...and driving timely execution of initiatives that elevate the customer experience and shape the future of fashion retail.If… more
- Meta (Seattle, WA)
- …and implement strategies to enhance the experiences. Leveraging your background in customer experience/support and analytics , and your passion for customer ... in customer experience, customer support, customer care, or other service related analytics ...support, customer care, or other service related analytics roles 11. Demonstrated experience working with large datasets… more
- Amazon (Seattle, WA)
- …Business Intelligence Engineer to help promote the adoption of data-backed experimentation and analytics in Customer Service. We are a customer -obsessed team ... you will support an emerging charter to enable experimentation and self-service analytics within Amazon's worldwide Customer Service organization. You will: -… more
- Qualtrics (Seattle, WA)
- …of new extensions. **Things You'll Do** + Lead the development of omnichannel customer interaction analytics , with a focus on voice and AI-driven insights. ... + 8-12 years of product management experience + Experience building and scaling customer -facing analytics or AI-driven insights products. + Ability to analyze… more
- Qualtrics (Seattle, WA)
- …**4-7** years of product management experience. + Experience building and scaling customer -facing analytics , data warehouses/data lakes or insights products. + ... analytic and AI powered features. + Enable all brands to enhance customer experiences by providing accessible omni channel understanding which drive business actions… more
- Cardinal Health (Olympia, WA)
- …Pricing & Contract Accuracy + Monitor daily pricing and contract alignment using customer analytics . + Extract and communicate critical insights that highlight ... therapeutic areas. **Travel** Up to 25% (attending occasional sales meetings/conferences/ customer visits) **What Account Management contributes to Cardinal Health**… more