- Rocket Software (Olympia, WA)
- …roadmaps support clients' needs. Serves as the lab advocate to ensure the customer 's expectations are set correctly related to technical issues on the software. ... identify the right technology to bring forward to the customer + Present and deliver highly technical product training...embrace the potential of cloud and mobile computing, advanced analytics , and the innovations of tomorrow. From the clothes… more
- Ford Motor Company (Olympia, WA)
- …world moves? Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, ... new features within the user experience **Data-Driven Decision Making: ** + Utilize customer data to make informed product decisions, including usage and NPS data +… more
- Amazon (WA)
- …build brand awareness, increase product sales, and more. We start with the customer and work backwards in everything we do, including advertising. If you're ... to build a unique, world-class advertising group with a relentless focus on the customer , you've come to the right place. This role sits within the Adapt team-a… more
- Lilly (Tacoma, WA)
- …trusted partners. * Utilizes appropriate business insight tools, data, and analytics to identify trends, priorities, opportunities, and potential obstacles. * ... of AI company-approved tools and other analytical capabilities to streamline customer interactions. * Identifies and advocates for new opportunities to enhance… more
- Amazon (Seattle, WA)
- Description Amazon Connect is a comprehensive customer experience solution that has differentiated itself through enterprise-grade availability, scalability, native ... it has seen rapid adoption due to its superior customer service at lower costs. Connect has been recognized...the leadership team with key financial information and operational analytics , and driving a culture of accountability in managing… more
- Amazon (Seattle, WA)
- …product, and engineering. This role involves up to 25% travel, including customer site visits, industry conferences, and team meetings at various locations. The ... sense of technical evangelism, and a relentless commitment to long term customer outcomes. You will be expected to quickly understand technical architectures,… more
- Amazon (Bellevue, WA)
- …and execution of transportation service to deliver billions of packages to Amazon.com customer globally. Our goal is to ensure the best delivery experience for ... visibility, leveraging your deep domain knowledge to identify market trends, customer pain points, and opportunities for product enhancement - Collaborate with… more
- Baylor Scott & White Health (Olympia, WA)
- …3 plays a key role in shaping BSWH strategic initiatives through a customer 's perspective. They are responsible for driving the quality, creativity, and delivery of ... Designer 3 will collaborate with research, service design, content design, engineering, analytics , product managers, and CX leadership. They help solve digital pain… more
- Amazon (Bellevue, WA)
- …mix of strategic thinking, hands-on execution, and analytical rigor to scale customer acquisition efficiently. Key job responsibilities * Develop and own Paid Media ... Paid ads, influencers, paid search and organic social) to drive efficient customer acquisition. * Manage Owned & Operated channels (onsite placements and CRM)… more
- Meta (Bellevue, WA)
- …training and evals, LLM-based content moderation) and Human-provided solutions (eg, Customer Support Agents, Human-generated labels for training and evals, and ... of quality, speed, and cost dimensions. You'll be critical to driving customer satisfaction, protecting voice, reducing harm, retaining millions of users and… more