- Grant Thornton (Arlington, VA)
- …MBA or Master's degree preferred + 4+ years of experience in client/ customer experience design, digital marketing, or strategy consulting; preferably within ... the retention & expansion stage (post-sales) of the client journey + Analyzing customer insights (from external and internal clients) and behavioral data to identify… more
- Amazon (Herndon, VA)
- Description At Amazon, we're working to be the most customer -centric company on earth! Amazon is a place where builders can build. We hire the world's brightest ... launching new locations. If you are passionate about the Customer Experience, enjoy working in a diverse team and...ensure that asset details are captured to match the digital record. They will work with corresponding teams to… more
- Cardinal Health (Richmond, VA)
- …solution + Consider various proposals of technical solution based on customer requirements, product knowledge and system processes + Conceptualize solutions and ... have problem solving skills, that address customer opportunities and issues + Evaluate business, information, application, and technology views of the solution… more
- CVS Health (Richmond, VA)
- …solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people ... programming, testing, implementation, delivery, and iteration of data science analytics products. **Required Qualifications** + 10+ years of expertise in… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- **Modernization Lead** **Category:** Analytics and Emerging Digital Technologies **Main location:** United States, Virginia, Fairfax **Alternate Location(s):** ... (NGD) is a vital system designed to offer a unified interface for Customer Service Representatives (CSRs) to effectively address the needs of beneficiaries and… more
- Deloitte (Mclean, VA)
- …Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation. AI & Engineering leverages ... clients innovate, enhance, and manage their data, AI, and analytics capabilities, ensuring they can grow and scale effectively....AI service to build a chatbot that can answer customer inquiries using a company's knowledge base + Knowledge… more
- CBRE (Richmond, VA)
- …GWS Segment Role type Full-time Areas of Interest Data & Analytics , Digital & Technology/Information Technology, Engineering/Maintenance, Project Management ... of responsibilities delegated to this position to satisfy deadlines and customer requirements, including second and third shift work and weekends, depending… more
- Coinbase (Richmond, VA)
- …position management, margin monitoring, internal and regulatory reporting, and business analytics . We are also key operators in new product launches, feature ... stakeholders * Monitor trade, position, and margin management functions for customer accounts * Cross functional collaboration with Risk, Accounting, Compliance,… more
- BigBear.ai (Mclean, VA)
- …strategic positioning and accelerate growth Conduct market, competitor, and customer research to inform go-forward strategy and positioning Support early-stage ... decision intelligence solutions for national security, supply chain management, and digital identity. Customers and partners rely on Bigbear.ai's predictive … more
- Coinbase (Richmond, VA)
- …on the platform. * Navigate and execute complex workflows, including analytics , account maintenance, client management, incident and escalation management, billing, ... Finance, Business, Economics, or a related field preferred. * Work experience in customer support roles focused on Institutional Client Services or High Net Worth… more