- General Motors (Albany, NY)
- …intersection of customer journey design, customer care collaboration, VOC analytics and insights management, with a strong focus on driving meaningful ... **Job Description** ** Customer Experience Manager - GM Energy**...Partner with analytics teams to uncover actionable insights about customer personas, behaviors, and preferences.… more
- RELX INC (New York, NY)
- … Success, Product, and GTM teams. This individual contributor role ensures that customer insights , adoption trends, and success metrics are directly embedded ... Customer Success Manager , Go-To-Market Are you... Success liaison into Product and GTM planning, representing customer needs and adoption insights in launch… more
- Pfizer (New York, NY)
- … models, using techniques such as machine learning, predictive modeling, and statistical analytics , to drive insights into customer behavior, market trends, ... The Senior Manager of Data Science & Analytics ...insights and decision-making capabilities. **Targeting and Segmentation** + ** Customer Segmentation** : Apply advanced data science techniques to… more
- LiveRamp (New York, NY)
- …on the forefront of rapidly evolving compliance and privacy requirements.** As a Customer Success Manager for Technology Partnerships at LiveRamp, you will play ... customer organizations, including product, marketing, advertising and data analytics and collaborate closely to understand their unique objectives and… more
- Nestle (Holbrook, NY)
- …of health and nutrition for patients and consumers. **POSITION OVERVIEW:** The Customer Strategy Manager is responsible for driving achievement of forecast, ... environment. **KEY RESPONSIBILITIES:** + Leads business planning process by developing analytics & insights to support marketing strategy, preparing timelines… more
- NBC Universal (New York, NY)
- …Ensure the deployment of AI agents at scale, across different regions, languages, and customer touchpoints. Insights & Analytics (AI Product Focus): + ... is expected to be completed during 2025. The Sr Manager , AI Solutions will be an expert on all...AI-Driven Insights : Build AI-powered analytics products that provide real-time, actionable insights … more
- The Hertz Corporation (Albany, NY)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where ... as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care,...rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives… more
- Dodge Construction Network (Albany, NY)
- …contact for customers, addressing their inquiries, resolving issues and driving value by using customer analytics and regular review of their accounts + Act as a ... Customer Engagement Manager Location: Remote, United...and solution-oriented approaches providing value-based data, best practices, and insights to customers to improve retention and customer… more
- HSBC (New York, NY)
- …and provides critical insights for shaping CIB's commercial strategy. As Senior Manager within the Client Intelligence pillar, you will be a key data science ... Senior Manager , Client Intelligence Brand: HSBC Area of Interest:...identify growth opportunities, define high-potential clients, measure, and optimize customer value to deliver commercially oriented insights … more
- ADP (New York, NY)
- …and value in customer interactions. + Collaborate with Product Marketing and Customer Success to ensure ** customer insights and success stories** fuel ... **WorkForce Software, an ADP company, is hiring a Sr. Customer Engagement and Experience Manager ** Applications for...and creates a safe space for diverse perspectives and insights ? **Well, this may be the role for you.… more