- CVS Health (Richmond, VA)
- …methodologies, network competitiveness and value-based designs. This is a customer facing position requiring the ability to communicate complex networking ... This position requires the ability to independently manage all network-related, customer - specific health plan performance and identify root causes, identify… more
- CVS Health (Richmond, VA)
- …stakeholders, understanding their needs, addressing inquiries, and providing exceptional customer service. + Collaborate to understand plan sponsors' benefit ... impacting plan sponsors. + Collaborate with internal departments-including claims, customer service, and client management-to ensure effective issue resolution and… more
- Amazon (Herndon, VA)
- …bright, and driven, and believe that world class support is critical to customer success. To support this quickly growing business, you must be highly analytical ... and possess a strong passion for analytics and accountability, setting high standards, and razor-sharp accuracy....low cost provider in Cloud computing and leader in customer experience. This includes supporting business owners in building,… more
- Deloitte (Mclean, VA)
- …services. We help clients innovate, enhance, and manage their data, AI, and analytics capabilities, ensuring they can grow and scale effectively. Recruiting for this ... using OCI's Generative AI service to build a chatbot that can answer customer inquiries using a company's knowledge base + Knowledge of data management, security,… more
- Navy Federal Credit Union (Vienna, VA)
- …on business objectives, member research, competitive dynamics, and data analytics . Responsibilities + Responsible for defining and supporting product initiatives ... build desirable, feasible, and sustainable products/services that meet member and internal customer needs with minimal oversight + Develops a deep understanding of… more
- SAIC (Leesburg, VA)
- …be substituted for degree + Ability to prepare and provide to the customer briefing packages for Program Management Reviews (PMR), En Route Facilities and Building ... engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000… more
- Option Care Health (Chantilly, VA)
- …both modeling and teaching desired behaviors. Partners with operations to resolve customer service issues and ensure both high quality service and ongoing growth. ... ensure appropriate focus on priority growth targets identified by management/ analytics . Helps Account Executives, Care Transition Specialists and Care Transition… more
- Amazon (Arlington, VA)
- …and influence stakeholders in Finance, Product/Process Teams, Operations, and Analytics . Key job responsibilities * Interfacing between Amazon business teams ... a visible and vocal role model across the wider business for Amazon's customer -centric culture, championing Selling Partner needs and using data and technology to… more
- ADP (VA)
- …calling sales ability, with assertive, positive and persistent style + Proven customer service and relationship building skills + Ability to effectively communicate ... tax and benefits administration and a leader in business outsourcing services, analytics , and compliance expertise. We believe our people make all the difference… more
- Deloitte (Rosslyn, VA)
- …technology who wants to work in a collaborative environment? As an experienced Customer Communications Technology Sr. Genesys Engineer you will have the ability to ... long-term, onsite client service delivery. Work you'll do/Responsibilities As a Project Delivery Manager ( PDM) at Deloitte, you will work within an engagement team… more