- Amazon (Seattle, WA)
- …contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years ... the tools Amazon uses to provide its award winning customer service at massive scale and launching it as...and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview… more
- Oracle (Olympia, WA)
- …teams to design, demonstrate and deploy Oracle Cloud architectures that address customer business problems. Drives Oracle Cloud customer consumption by ... ensure successful deployments through code development and scripting. Displays product/ application understanding through highly customized presentation demonstrations to customers,… more
- Amazon (Seattle, WA)
- …develop, validate, and launch at large scale. You'll provide leadership in the application of new technologies to servers in a continuous effort to deliver and ... improve a world-class customer experience. This is a fast-paced, intellectually challenging position....and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview… more
- Confluent (Olympia, WA)
- …Remote, United States **Employment Type:** FullTime **Location Type:** Remote **Department** Customer Solutions **Compensation:** $136.7K - $160.3K * Offers Equity * ... Account Executives to be the key technical advisor in service of the customer . You'll be instrumental in surfacing the customers' stated or implicit Business Needs,… more
- Coinbase (Olympia, WA)
- …of Coinbase's Enterprise Applications and Architecture org, responsible for building the customer experience platforms that streamlines the customer service and ... improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately… more
- Coinbase (Olympia, WA)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization plays an imperative role in achieving our ... mission. Our team is dedicated to eliminating compliance challenges, empowering our customer experience via self-service and automation, and optimizing customer … more
- Amazon (Seattle, WA)
- …Contribute to the development of Information Security policies and process. Conduct application security reviews and recommend solutions to resolve application ... Provide information security support during events impacting tier one customer -facing services. Identify and troubleshoot recurring issues and escalate appropriately… more
- IBM (Bellevue, WA)
- …of Technical Support, this individual will work closely with our customers, Customer Success Managers and partners to provide break-fix support and operational ... maintain customers who have implemented the IBM Targetprocess SaaS solution, resolving customer issues in a timely fashion. * Operational management of clients (eg… more
- Microsoft Corporation (Redmond, WA)
- …Participates in on-call rotations to resolve live site incidents, minimize customer impact, and document solutions and insights that inform ongoing improvements ... Security Clearance Requirements: Candidates must be able to meet Microsoft, customer , and/or government security screening requirements are required for this role.… more
- Microsoft Corporation (Redmond, WA)
- **Overview** Are you a customer -obsessed, AI-curious problem-solver who thrives in an inclusive, collaborative global team? The Azure CXP team's mission is to ... engineering engagements with customers and teams across Microsoft, we analyze and amplify customer needs and drive the vision to improve Cloud quality, security, and… more