- M&T Bank (Williamsville, NY)
- …to customer retention and expanding their overall relationship with the Bank . + Research customer complaints or problems related to their accounts ... matter most to you. **About the Role** Our agents serve as voice of the Bank by providing an outstanding service experience for inbound and outbound customer … more
- Solvay Bank (Syracuse, NY)
- …of retail products and services + Ability to cultivate and sustain strong customer relationships. + Understands Solvay Bank Work Values and visibly exhibits ... At Solvay Bank , our formula for success combines the traditions...workplace. Consider an exciting opportunity as part of our Customer Relations & Operations team. Operations Specialist The Operations… more
- M&T Bank (Buffalo, NY)
- …to address the customer 's immediate need. Accurately balance and process customer transactions efficiently following Bank Policy. Take ownership of escalated ... customer /account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA ( Bank Secrecy Act)/ KYC (Know Your Customer related activities.… more
- M&T Bank (Mamaroneck, NY)
- …solutions to each client based on their individualized needs. + *Regularly review customer information to ensure compliance with BSA ( Bank Secrecy Act), AML ... (Anti-Money Laundering) and KYC (Know + Your customer ) requirements to protect Bank interests. Address...(Know + Your customer ) requirements to protect Bank interests. Address issues of non-compliance by requesting additional… more
- M&T Bank (Buffalo, NY)
- …third-party vendors from application entry through decision, including directives to ensure Bank regulatory compliance. Works to ensure customer documentation is ... 2 years' higher education and/or work experience **Education and Experience Preferred:** Customer service experience M&T Bank is committed to fair, competitive,… more
- M&T Bank (Getzville, NY)
- … service and/or loss mitigation. Ability to empathize and defuse sensitive customer situations. Knowledge of Bank products and services. Strong problem ... and resolve M&T/Bayview verbal and regulatory and non-regulatory written customer correspondence. **Primary Responsibilities:** + Prescreen and document escalated … more
- M&T Bank (Williamsville, NY)
- …and dependable. **Education and Experience Preferred:** Associate's Degree. Prior mortgage and/or customer service experience. M&T Bank is committed to fair, ... + Promote an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of… more
- Berkshire Bank (Rome, NY)
- …customers bank more conveniently. Performs a wide variety of customer service operations and general operational duties, including transactions for checking, ... opportunities to bankers + Executes an extensive variety of customer transactions in accordance with Bank policy...variety of customer transactions in accordance with Bank policy and procedures. + Maintains working knowledge of… more
- TD Bank (New York, NY)
- …and assess the identified customer risk and how it relates to the Bank products/services to further determine if those risks can be mitigated + Responsible for ... + Leads projects or initiatives focused on enhancing the bank 's high-risk customer review processes and risk mitigation strategies + Utilizes independent… more
- Amalgamated Bank (New York, NY)
- …in accordance with Bank policy and procedure, including but not limited to the Bank 's CIP and customer service policies + Proactively present and cross sell ... Amalgamated Bank is seeking a Retail Banking Representative to...to be responsible for providing a high quality of Customer Service in a broad variety of activities. This… more