- TD Bank (New York, NY)
- …comparable experience. + This position does not have people management responsibilities. Customer Accountability Understand and support the Bank 's Customer ... its Customers and stakeholders. Provide the highest level of Customer service when dealing with internal partners, vendors or...leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we… more
- Canandaigua National Bank & Trust (Pittsford, NY)
- …role? + A high school diploma or equivalent with an emphasis in business curriculum; bank customer service representative training. + A minimum of one (1) year ... What does a Call Center Specialist do at Canandaigua National Bank ? Location: Pittsford, NY Our team-oriented culture is second to none. What truly sets us apart is… more
- M&T Bank (Getzville, NY)
- …customers with the resale of their property in an equitable manner for both the customer and the bank . **Primary Responsibilities:** + Complete a series of job ... **Overview:** The Customer Asset Management (CAM) Operations Development Program enables...Assistance Center is to reduce credit losses for the bank by assisting our customers in preserving home ownership… more
- TD Bank (New York, NY)
- …background (eg, computer science, engineering) + 7 + years relevant experience ** Customer Accountabilities:** + Understands and supports the Bank 's Customer ... issues quickly and efficiently. + Actively manages and escalates risk and customer -impacting issues within the day-to-day role to management. + Achieves product… more
- Trustco Bank (Schenectady, NY)
- …debit cards. + Properly authenticate the identity of a caller as the bank 's customer in accordance with written department procedures before providing any ... Fraud and Dispute Specialist responds to inbound and outbound phone calls from Bank customers regarding debit card and ATM transaction disputes. A successful Fraud… more
- M&T Bank (Williamsville, NY)
- …to customer retention and expanding their overall relationship with the Bank . Research customer complaints or problems related to their accounts or ... or equivalent (GED) and a minimum of 2 years' customer service, sales, or related bank experience...2 years' customer service, sales, or related bank experience Strong communication skills Strong telephone skills Good… more
- M&T Bank (Williamsville, NY)
- …to customer retention and expanding their overall relationship with the Bank . + Research customer complaints or problems related to their accounts ... to 6:30pm with a rotating weekend day** **Overview:** Serves as voice of the Bank by providing an outstanding service experience for inbound and outbound customer… more
- City National Bank (New York, NY)
- …and ethical loan counseling to all potential applicants. * Act as liaison between Bank and customer during processing and underwriting, as procedures dictate, to ... mortgage product solutions, and ethically market and promote the bank 's mortgage products as require in growing his/her assigned...ensure timely processing and best in industry customer service * Complete the loan application and related… more
- City National Bank (New York, NY)
- …Lends support to team in negotiations with commercial loan customers in cases where the customer 's relationship with the Bank is at a serious juncture or where ... timely and appropriate management of CNB's criticized and classified credits in the bank 's workout group known as Special Situations Group or SSG. The portfolio… more
- M&T Bank (Blasdell, NY)
- …to address the customer 's immediate need. Accurately balance and process customer transactions efficiently following Bank Policy. Take ownership of escalated ... customer /account maintenance accurately. Complete Consumer AML (Anti-Money Laundering)/BSA ( Bank Secrecy Act)/ KYC (Know Your Customer related activities.… more