- Pioneer Bank (Albany, NY)
- TITLE: Customer Care Specialist LOCATION: Headquarters REPORTS TO: Vice President - Customer Care CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 20 ($17.00 ... Saturday 8:00am-1:30pm *1 Saturday per month required Position Summary: The Customer Care Specialist is a fast-paced, multi-functional position, responsible for all… more
- Tompkins Community Bank (Batavia, NY)
- …conversations and chat service requests with the goal of providing excellent customer satisfaction and customer retention. Responsible for answering escalated ... calls from all channels for all bank products utilizing experience and advanced knowledge to addresses...products utilizing experience and advanced knowledge to addresses complex customer inquiries and problems, with a high degree of… more
- M&T Bank (Buffalo, NY)
- **OVERVIEW:** Identifies customer data from internal systems of record and 3rd party sources, classifies data, understands business data requirements, complete data ... an environment that supports belonging and reflects the M&T Bank brand. + Maintain M&T internal control standards, including...of unleashing the power of data to put the customer at the center of everything we do with… more
- Tompkins Community Bank (Batavia, NY)
- Overview Answers general inbound calls in a care center with the goal of customer satisfaction, and customer retention. Takes care of inbound calls of a lesser ... Follows basic procedures and scripts, using fundamental knowledge to navigate company's customer information systems with a good knowledge of company, services, and… more
- Comerica (New York, NY)
- …Processors, Money Service Businesses (MSBs), Financial Institutions and Non- Bank Financial Institutions, including Payroll Providers, Broker Dealers, Title/Escrow ... and Fintech organizations. Position Responsibilities: Sales Production: Increase the Bank 's profitability by cultivating new business relationships. Maintain and… more
- Arrow Financial Corporation (Glens Falls, NY)
- …we are looking for an experienced professional to join Compliance and Risk team as: Bank Secrecy Act (BSA) Specialist This opportunity may be perfect for you if you ... Reasoning and Research Skills About this position: Provide administrative support to the Bank Secrecy Act Manager to ensure Company compliance with Bank Secrecy… more
- TD Bank (Franklin Square, NY)
- …compliance with policies and procedures to mitigate risk and protect the Bank and Customers. This role will drive, reinforce, and demonstrate meeting Operational, ... Customer and Sales objectives. In the absence of any...with low to moderate risk + Demonstrates understanding of bank operational policies, procedures and regulations and establishes expectations,… more
- TD Bank (Granville, NY)
- …and motivates the Store team to deliver a legendary Employee and Customer Experience while achieving shareholder value through solutions and referrals. Responsible ... for the Store growth by focusing on deepening customer relationships, putting the customer first and...small sized store and team (based on US TD Bank store levelling criteria) + Oversees and leads a… more
- M&T Bank (Rochester, NY)
- …expansion of customer relationship. Communication with other departments within the Bank as well as third party vendors in order to obtain additional required ... and document transactions, which are usually customized for each customer based on equipment type. This must be done...be done in a manner that adheres to the Bank 's internal operations, credit and pricing policies, ensuring that… more
- US Bank (New York, NY)
- At US Bank , we're on a journey to do our...offers products or services that meet or exceed the customer 's needs. Products include but are not limited to; ... is unique in their potential. A career with US Bank gives you a wide, ever-growing range of opportunities...certificates of deposit, IRAs, annuities, credit cards, etc. Develops customer profiles for other specialized products such as trust,… more