- Cayuse Holdings (Springfield, IL)
- …between Cayuse and all client stakeholders. + Supervise high-performing customer service functions through multi-channel delivery (phone, live chat, email, ... and self-service support), ensuring adherence to SLAs, data accuracy, and customer satisfaction. + Monitor and manage key performance metrics, analyzing trends and… more
- EDB (Springfield, IL)
- …transformative initiatives to position the support organization as a key driver of customer value. The Sr. Director will oversee a high-paced, high-volume ... global support organization, fostering a culture of innovation, accountability, and customer -centricity. + Develop and execute a strategic roadmap to modernize… more
- Black Hawk College (Moline, IL)
- …directly and cooperatively with the Manager for Grant and Restricted Fund Accounting, Director of the Business Training Center, BTC faculty and staff, ... - Moline, IL Job Type Full-Time Staff Job Number 22-00490 Department Business Training Center Opening Date 09/30/2025 Work Hours Monday-Friday 8am-4:30pm Application… more
- Walgreens (Naperville, IL)
- …+ Supports Store Manager in observing customer service trends, analyzing customer feedback, creating awareness to the business , and improving service ... or Retail Store/Hospitality Assistant Manager capacity, with people leadership, business management, and customer -facing experience. The following information… more
- IBM (Chicago, IL)
- …Architect is a key member of the Delivery Practice leadership team. A Practice Director will work with project teams to assist with client advisory, scoping of ... Work closely and collaboratively with client stakeholders to understand their business requirements, provide strategic guidance and architect solutions that leverage… more
- TEKsystems (Chicago, IL)
- …to shape the future. As part of TEKsystems, a leading provider of business and technology services, we offer boutique solutions to solve complex problems. Our ... project statement of work, deliverables, and any technical requirements as defined by customer * Collaborate with team members to manage risk, project scope, and… more
- Fresenius Medical Center (East Peoria, IL)
- …that the highest standards of care are provided. Collaborates with the Business Unit management team to grow the assigned Home Therapies program(s). **PRINCIPAL ... proficient in the specific department and knowledge of industry practice and business principles. Works on issues of diverse scope where analysis of situation… more
- TEKsystems (Oakbrook Terrace, IL)
- …outreach to targeted customer list and document weekly activity * Partner with Director of Business Operations on using the Inward Lens tool to identify lost ... **About TEKsystems and TEKsystems Global Services** We're TEKsystems. We accelerate business transformation for our customers. We bring real-world expertise to solve… more
- Brunswick (Mettawa, IL)
- …Marine Insights supports Brunswick Corporation's marine customer , consumer, and business insight initiatives. Reporting to the Director Consumer Strategy & ... with marketing, product development, sales, and service teams to integrate insights into business planning. + Support the development of customer journey maps… more
- ASM Global (Peoria, IL)
- …Manager for the Peoria Civic Center. This position works closely with the Director of Food & Beverage in planning activities and directing staff within the ... 401k. Position: Venue Concessions Manager Department: Food & Beverage Reports to: Director of Food & Beverage FLSA Status: Full-time, Salary, Exempt Summary: Legends… more