- PennyMac (Tampa, FL)
- …Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. The individual acts as ... (MFD). The Customer Experience Specialist will : + Operate in a Call Center environment as a customer success advocate + Receive inbound calls and… more
- MyFlorida (Tallahassee, FL)
- …and/or internet site as well as statutory laws and rules to provide responses to customer inquiries. Updates call center systems with accurate and current ... procedural updates as it relates to the Customer Contact Center processes. Follows call center standards and procedures as indicated in the Standard… more
- MyFlorida (Tallahassee, FL)
- …and/or internet site, as well as statutory laws and rules to provide responses to customer inquiries. Updates call center systems with accurate and current ... telephone and e-mail. This position works as a Call Agent for the Customer Contact Center (CCC). The Work You Will Do: The RSII responds to customer … more
- MyFlorida (Tallahassee, FL)
- …handles all initial interaction conducted via telephone and e-mail. This position works as a Call Center agent for the Customer Contact Center (CCC). ... site, as well as laws and rules to provide responses to customer inquiries. Updates call center systems with accurate and current information; updating… more
- Sharecare (Tallahassee, FL)
- …management skills + Team player + Flexible **Qualifications:** + Minimum of 2 years Call Center Customer Service experience + College degree or demonstrated ... Summary:** Under the direction of the Sr Manager of Customer Service, the Customer Service Manager will...staff to meet established performance standards. + Performs regular call monitoring & audits of staff phone conversations to… more
- Teleperformance USA (Port Saint Lucie, FL)
- …or more of the following:** + **More than six (6) months experience as an inbound call center customer service representative** + **More than six (6) months ... to drive improved performance.** + **Coach and update Agents/Representatives via call calibrations, one-on-ones, live side-by-sides, huddles, team meetings, etc.** +… more
- Highmark Health (Tallahassee, FL)
- …+ 6 months of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a ... person from individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that… more
- Canon USA & Affiliates (FL)
- …The Skills & Expertise You Bring** - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC ... **About the Role** Canon ITS is seeking highly skilled, professional, and customer -focused individuals to deliver exceptional technical support. As a Canon Technical… more
- BD (Becton, Dickinson and Company) (Stuart, FL)
- …a closely related discipline preferred. MBA is preferred. **EXPERIENCE** + Minimum 8 years' call center , customer service, or direct to consumer experience ... including team and individual goals + Facilitate the creation and implementation of call center procedures and policies in conjunction with compliance and… more
- Robert Half Office Team (St. Petersburg, FL)
- …with the swimming pool industry is a plus. * Proven ability to provide exceptional call center customer service. TalentMatch(R) Robert Half is the world's ... Description We are looking for a dedicated Customer Success Specialist to join our team in...customer issues effectively. * Input and manage service call information within the database. * Conduct follow-up calls… more