- Fallon Health (Worcester, MA)
- … customer service. In addition, the Service Coordinator will attain the targets for a customer service call center as set by FCHP. These targets will be ... requested. + Responsible to provide first response to inbound call center . Handles calls from providers and...well as answer benefit/claims/referral questions in support of the Customer Service function. + Manage the Call … more
- Aspen Dental (Boston, MA)
- …set appointments.Focus on appointment acceptance and customer care to reach individual and call center goals. + Additional duties as assigned by the Call ... **Spanish** + 1+ years of customer service experience required (retail, call center , or hospitality preferred), with ability to answer calls in a high-volume… more
- Zones LLC (Boston, MA)
- …to the team: + Associate's degree in computer related field AND/OR 2 years in a customer support or call center like environment. + Ability to learn and ... Help Desk Technician will provide Level 1-2 support to customer 's end-users. This position will provide customer -friendly...fast-paced but fun work environment. + Promote teamwork and call center success + Must have an… more
- Capital One (Boston, MA)
- …Qualifications:** + High School Diploma, GED or equivalent certification + At least 3 years of Customer Service or Call Center experience + At least 1 year ... Suite or Microsoft Office **Preferred Qualifications:** + At least 4 years of Customer Service or Call Center experience + At least 2 years of experience in… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and written ... exceptional public services and programs. Our multi-faceted technology and customer experience (CX) solutions achieve program outcomes, solve critical challenges… more
- The Hertz Corporation (Boston, MA)
- …Looking For:** + High School Diploma or GED Required + Must have previous Call Center or Customer Relations experience (applicable to internal candidates) ... + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC Excalibur, Salesforce, Intranet, and Global systems (applicable to… more
- Commonwealth Care Alliance (Boston, MA)
- …preferred. Required Experience (must have): * At least 1 year of previous experience in a customer service/ call center role * Must have customer service ... the Provider Data Outreach Specialist is responsible for executing outbound call campaigns to healthcare providers to collect and validate information such… more
- Lumen (Boston, MA)
- …Candidate has demonstrated technical helpdesk experience. + 5 + year of technical customer call center experience. + Associate degree in Engineering, ... future. **The Role** Operations Technician 2 role focuses on resolving customer -reported network issues and providing advanced technical support, including remote… more
- Beth Israel Lahey Health (Newburyport, MA)
- …electronic information and data accurately and efficiently. Preferred Qualifications & Skills: . Call Center and/or telephone customer service experience . ... BILH team, you're not just taking a job, you're making a difference in people's lives.** Call Center - Amesbury. Working in Patient Access and as a member of the… more
- Humana (Boston, MA)
- …Excellent communication skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + ... pharmacy setting + Ability to speak both English and Spanish fluently + Previous call center experience in a pharmacy setting + Strong communication and… more