- Carrington (Albany, NY)
- …Customer Service BK Specialists in the day-to-day operations of mortgage servicing call center . Responsible for the overall employee performance of assigned ... our amazing team and work in a hybrid role based out of our Westfield office!** **The Bankruptcy Customer Service Supervisor is responsible for supervising staff of … more
- Premier Medical Group of the Hudson Valley (Poughkeepsie, NY)
- …or equivalent combination of education and experience. + Previous experience in a call center and/or medical practice desired QUALIFICATIONS & REQUIREMENTS + ... Responsible for providing effective customer service to patients, vendors, insurance companies and other medical facilities. Position requires excellent telephone… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- Datavant (Albany, NY)
- …to realize our bold vision for healthcare. + **This is a Remote role ( Call Center )** Full-Time: Monday - Friday 8am-4:30pm EST** Comfortable working in a ... high-volume production environment.** Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status** Documenting information in multiple platforms using two computer monitors.** Proficient… more
- Datavant (Albany, NY)
- …life experiences to realize our bold vision for healthcare. This is a Remote role ( Call Center ) * Full-Time: Monday - Friday 8am-4:30pm CST * Comfortable working ... in a high-volume production environment. * Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status * Documenting information in multiple platforms using two computer monitors. *… more
- Cardinal Health (Albany, NY)
- …issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by providing accurate ... well as providing orders status, order discrepancies, and resolving customer complaints. + Handles high call volumes...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- US Tech Solutions (New York, NY)
- …work experience required in a customer service position with high volume call center experience; preferably in healthcare, social services, or a similar ... 6. Performs other related projects and duties as assigned including on call and after hours pharmacist availability could be required. (5%) **Experience:** Preferred… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …entering of medication orders and customer service for patients in a call center environment. **Responsibilities** + Responsible for accurate data entry of ... accurate selecting billing and shipping methods for incoming patient orders + Customer service coverage for incoming calls and directing incoming calls to… more
- OneMain Financial (New York, NY)
- …smooth rollout of new features, and providing necessary training and support to call center teams and branches. + Collaborate with operations and business ... unified platform that enables seamless omnichannel communication across all customer touchpoints, including contact center and branch...+ Deep knowledge and experience on migration from legacy call center platforms to cloud hosted modern… more
- University of Rochester (Rochester, NY)
- …Department required + Or equivalent combination of education and experience + Customer Service, Control Center , and Emergency response experience required ... by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community.… more