- Robert Half Office Team (West Babylon, NY)
- …exceed performance standards for attendance, productivity, quality, and timeliness in a call center environment. * Collaborate with other departments, completing ... involves handling customer inquiries, managing transactions, and ensuring customer satisfaction through one- call resolution. The position also emphasizes… more
- Robert Half Office Team (New York, NY)
- …systems to optimize service workflows and improve response times. * Supervise and mentor call center staff, fostering a culture of excellence and teamwork. * ... Description We are looking for an experienced Customer Service Manager to lead and enhance our...Demonstrated ability to lead and motivate teams in a call center environment. * Solid organizational skills,… more
- SolomonEdwards (Albany, NY)
- …Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, ... visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage...one of its mortgage clients to operate in a call center environment supporting consumer direct lending.… more
- Kelly Services (Rochester, NY)
- **Kelly(R) is looking for a Customer Service Representative to work at a top insurance client. You must live in New York and a service area of our client - ... 5pm **Summary:** Under the direction of the Supervisor of Customer Service, the Customer Service Representative resolves...plans. + Meets established statistical performance measures, such as call length and daily call volume. +… more
- University of Rochester (Rochester, NY)
- …a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to appropriate party. Answer incoming calls in ... skills, problem-solving abilities, and a professional presentation required. + Demonstrate customer relations skills required. + Individual must be able to… more
- Paddock Chevrolet (Kenmore, NY)
- …* Handling of incoming and outgoing phone calls and emails. * Work in our call center staffed and managed by the Dealership, and handle our customer ... work. At Paddock Chevrolet we strive to make every customer a customer for life. Happy employees...personality * Strong computer skills * Must have previous Call center experience * Valid driver's license… more
- Molina Healthcare (Syracuse, NY)
- …center communication channels. * Achieves individual performance goals as it relates to call center objectives. * Assists with training needs of employees as ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the...to members and/or providers using one or more contact center communication channels and across multiple states and/or products.… more
- CSL Plasma (Schenectady, NY)
- **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability ... plasma pheresis process. You will report to the Assistant Center Manager. **The Role** + In compliance with Standard...answer the telephone and answer callers question or transfer call to appropriate staff member. + Maintain alertness and… more
- CSL Plasma (Greece, NY)
- **The Opportunity** Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability ... plasma pheresis process. You will report to the Assistant Center Manager. **The Role** + In compliance with Standard...answer the telephone and answer callers question or transfer call to appropriate staff member. + Maintain alertness and… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- …Essential Qualifications The successful candidate will have experience in a high-volume call center , experience with claims inquiry and claims review procedures, ... About The Role The Customer Service Representative assists members, physicians, hospitals, revenue...of medical specialties, fee schedules, complaints and appeals and call center responsibilities. Previous experience in a… more